Haha, that puchong gateway office can't even pay my bills. That one is their operation office. Customer matters such as subscription, billing and troubleshooting need to go their service centers.
Nope. I didn't. Anyway I subscribe for my dad and he is quite happy with CCTV channels. (I might terminate in favor of higher internet speed package for streaming soon). As for bill payment, only service centers or BSN. That's all.