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ABNxcess ABNxcess offering 10, 30 and 50 Mbps at RM129.00 &, Malaysia first digital cable TV network

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RexSeow
post Dec 13 2014, 12:07 AM

New Member
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Newbie
2 posts

Joined: Jun 2014
From: Kajang


I use this ABNxcess for 2 months,

** I can tell you that this service totally cannot use!!! **

Problem 1: Low up time.
up time around 70% in Oct,
up time around 60% in Nov,
Up time around 30% till 12 Dec 2014.

The internet service down any time. For example, last down time is from 29 Nov to 9 Dec.

Problem 2: No support.
When there is not internet, I call their help line/ service line everyday, once a day.
The operator told me that someone / Technician will contact me within 48 hours.

BUT, NO BODY CONTACT ME. There is only one time someone contact me on 12 DEC, because I start call in 3 times a day. From 29 Nov I call once a day, from 7 Dec I call 3 times a day.

Problem 3: Not Stable.
Internet is unstable, Streamyx is much more stable than ABNxcess.
When the only (very less) time that u able to online, the break down around 1 to 2 time in an hour. (break down time just 1 or 2 mins).

Problem 4: Internet speed go below 1 mbps at peak hour.
The up time is low, although most of the up time your download / upload is 10mbps / 2mbps,
But the peak hour, like wed evening, Friday night, Sunday your internet speed cut down to 1mbps.

** It said 10mbps, actually is 10mbps download and 2mbps upload, not like unifi or maxis fiber that 10 and 10.

Finally, I highly no recommend anyone of you apply this ABNxcess.




 

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