I'm currently enjoying 3 months free service. Plan to terminate as I'm underused it since I'm happy with Unifi.

Call the customer service, to terminate, I need to bring both devices (walk-in) to their office in Metro Prima, Kepong and another one in Taipan ... for termination of service.

Sigh. They told me office open on weekday until 7pm and Sat until 2pm. Think about inconvenienced for termination before you apply for it.