I didn't notice this sub-forum 'Broadband User-2-User' on ABNxcess and have just posted the below similar message in 'Getting Broadband'. Would appreciate any current users' advice. Thanks.

"I saw lots of bunting advertising ABNxcess Cable TV and Broadband and have pre-registered my interests in its website.

I would appreciate if anyone, who has subscribed, could comment or relate his/her experience on:
1] How long will the promotion price remain at RM98.99 (for 10 Mbps & TV) after installation?
2] How is the TV programs compared to Astro and HyppTV?
3] Any intermittent delays when viewing TV?
4] Whether its 10 Mbps broadband is stable and reliable? Any downtime so far?
5] What is the average speed recorded during speed-test?
6] Whether there will be landline or DECT Phone connectivity?
7] What is the range & speed of the built-in Wifi Router?
8] Any user email address provided? "

Thank You.

Do you subscribe the add-on packs such as xcess Flicks?
Can we pay through post office or electronic banking like Maybank2U? Thanks.

ABNxcess responded on my post in FB:
"- We provide Internet package of 10M, 30M and 50M, each package is having the following download and upload speed.
- We strive to ensure user obtain more than 80% of the subscribed speed.
- WIFI speed and coverage: 802.11b/g WIFI with speed of up to 54Mbps; the coverage distance is between 15m to 45m, depending on placement of the cable modem and its surrounding environment
- All Internet applications are supported including Web surfing, YouTube streaming, Torrent download etc
- We don’t provide email service
- There is currently no DECT phone or landline provided. We will advise accordingly the phone devices supported when ABN offers voice service.
We hope that helps "

My network (so-called expert) friend told me that new ISP will normally have lots of teething problems and it is advisable not to be early adopters. Also 10 Mbps is just enough for HD TV channels and if the TV& internet are not separated, the internet will be slow when TV is also on simultaneously. According to my friend, Unifi 5 Mbps is dedicated internet and TV has own 10 Mbps. Can any sifus confirm if my friend is talking sense? Thanks.

Thanks for the information. Learnt something today.

What if the cable modem supplied by ABNxcess is DOCSIS 2.0? Is your explanation on different channels/lanes still applicable?

I am still awaiting installation at USJ areas after signing up in early August.

Any Sifus can comment on the equipment provided by ABNxcess?
1] Arris Motorola HD Set-Box HMC3000, and
2] Arris Motorola 'Surfboard' Cable Modem SVG1202

Are Maxis and TMnet providing similar standard (or better) equipment? Thank You.

Sorry, I have lots of question in my mind which I hope you can answer. Thanks.

Is lightning strike covered by warranty? Did ABN replace the cable modem? What about the top box? Was it damaged by lightning too? Can the TV still work without the cable modem?

Some people are just masochist ... looking for trouble.