I would say ABN is so damn suck! Think for infinity time b4 you want to switch to ABN. Initially, I tot nothing will be worse than Unifi. Holy shit! I got this lousy ISP ABN IT IS BIG SUCK! My connection has been down for near 1 week, no action is taken! Call always say log report log report edi need to take few days to proceed. When call again, the staff just hang up our call! Thinking to exercise my consumer right, make my complain with consumer association I want to ask for penalty waiver for early termination. So much dissapointed with the connection speed and also big suck for stability....

where is your area?

they expanding too fast

Bro, you say until very geng ah, where can I sign up for this Comcast 2Gbps line?

U cant unless u live in u.s.a

I am also another unhappy customer of ABNXcess.

Not only I got bad service, my TV was short circuit twice and both ABN devices short circuit by itself too during my less than 1 year with them. I have recently done a serious test with their service and you can see that the 10 Mbps capacity that they are advertising, becomes 1 Mbps or less for no apparent reason. The result are captured using a product by the name of My Connection PC by Visualware.

The speed test that we done via speedtest.net is measuring the speed of the connection, which can be explained by best effort, but the capacity should never change as it is the max the connection can offer.

Below are some graphs that I have captured to prove that ABN does not provide what they are advertised. Some of them are captured over a period between 8:00pm to 6:00am the next day and some of them are spot graphs. They are self explanatory and for more technical inclined, you may refer to more graphs in my album below.

http://imgur.com/a/ShkSO


You may use the trial version to capture the trend and show it to the CS and either ask for rebate, or cancel the service without paying penalty.

This post has been edited by ngoh: May 8 2015, 02:44 PM

where is ur area?

Exactly, so why are you bragging so much about it? Where are we living now? Who cares what happen in USA. Even our little neighbour downsouth has internet services millions times better than ours. So? What does it affect people living in Malaysia? Nothing. Wanna compare, compare to local ISP's lah. USA can have 250 Gbps line for USD 1.99 monthly for all I care it doesn't matter for us.

Not me bragging bro.. that's another poster

hahaha
your area got raining and thunderstorm, bor?
thats the only way that TV and ABN devices can short circuit.




This post has been edited by MakNok: May 11 2015, 10:34 AM

Looks like ABN about to go bankrapt liao....

Cukur i use TIME. Bestest Fibre in Mareisha!

my bad bro... its the other fella... here's tissue to wipe ur sweat and one teh tarik is on me for your troubles... cheers mate

Looks like ABN is really gone for good. My ABN (& also my neighbor) here in JB was cut off on 03 Jul from 5pm. Too bad that they had to go bankrupt, otherwise, their plans are very good value for money. Hopefully, another company will come and take over to resume the business.

This post has been edited by winners8: Jul 5 2015, 07:20 AM

I guess there's no such luck, at least for now. It was just service interruption according to their FB.

Service interuption for 1 month?

abnxcess chief technology engineer is upsr level? need so long to fix?

That's what they are saying in their FB.

Is the company dead already? I have been waiting for it to come to my area.

Some areas in Puchong / Bukit Jalil are still working.
Don't bother with the co. anymore. Just return your units.

anything happening with this company?

http://www.malaysiakini.com/news/294565
http://www.thesundaily.my/news/1511344
http://www.thesundaily.my/news/1400226

that's why the thread has been chilling for quite a while