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Lenovo IdeaPad Y Series Thread v3, y510p, where are you?
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Y.O.N
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Sep 7 2013, 08:19 AM
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Getting Started

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Hello, just purchase Y500 from some distributor in mudah. New set.. But camera did not working... What should i do?
And i check the warranty:
Product ID: Type-Model: Serial number: 59371972 9541-N/A YB00397603
Location: Expiration date: USA 2014-07-25
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Y.O.N
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Sep 7 2013, 08:58 AM
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Getting Started

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Anyone have issue with lenovo y500 camera? No images device in device manager..
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Y.O.N
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Sep 7 2013, 09:45 AM
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Getting Started

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QUOTE(wavezard @ Sep 7 2013, 09:10 AM) Because it is not a feedos unit...all driver should ald installed....have u try click the camera icon at win8 metro? U cant claim as it a US unit Just call Lenovo malaysia anda the seller.. They can provide warranty because this set have in Malaysia.. I will update here.. Need to go to Lowyat to their service center..
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Y.O.N
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Sep 7 2013, 01:56 PM
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Getting Started

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QUOTE(wavezard @ Sep 7 2013, 10:48 AM) wish u luck  No luck.. Seller ask go to IBM.. I buy this RM2350. Is it worth to get fault webcam?
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Y.O.N
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Sep 7 2013, 03:19 PM
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Getting Started

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QUOTE(wavezard @ Sep 7 2013, 03:07 PM) not worth at all...because u pay for a model that have a webcam..the webcam must be working...the problem with AP..lenovo SC dont help much unless u have official receipt from us Thats why.. So sad about it... Seller fron Q & H Technology ask me to buy new webcam...
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Y.O.N
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Sep 7 2013, 08:56 PM
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Getting Started

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QUOTE(sss2sssss @ Sep 7 2013, 03:41 PM) I think now they try to isolating ur case ady... Since now they ask u to buy webcam.... Yes, i know that.. But i wait on Monday.. Go the IBM center in PJ.. And try claim warranty with the company resit..
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Y.O.N
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Sep 7 2013, 11:45 PM
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Getting Started

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QUOTE(Coisox @ Sep 7 2013, 10:30 PM) for me, i think it still worth to get broken webcam if u can get the price cheap coz i dont use it at all. when i bought y510p for RM2350 a few days back, i already prepare for a broken mousepad (coz i heard the mousepad is so fragile). and buying US set should also prepare for no warranty as well. coz will u willing to bare shipping cost to US to get the laptop rma? plus i dont believe any laptop warranty except from DELL coz they will come to our place. i had so much experience wasting my time sending items (laptop, hdd, mobo, gpu, etc) for rma for a few months just to get back a non-fixed item. warranty is not a nice story for me. so i just bought as cheap as i can and repair it myself (or pay to the shop) when the day come. hopefully it can last for 2 years before i bought another new one  This really cool me down.. Thanks.. How much do you think to repair faulty lenovo y500 webcam..
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Y.O.N
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Sep 7 2013, 11:54 PM
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QUOTE(Coisox @ Sep 7 2013, 11:53 PM) I dont know. But does it worth to repair? even if the cost RM50, or RM20, i wont repair it. Coz if i want to video call, might just use smartphone since its portable. Laptop for me is just for work, movie and gaming. Repair to sell it to my friend...
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Y.O.N
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Sep 8 2013, 09:28 AM
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Getting Started

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QUOTE(ytlay @ Sep 8 2013, 07:58 AM) Yup, bring it to service centre and try ur luck. Pretends u thought its local set not aware about US set (AP set). Keywords: 1 yr international warranty Thanks for the idea.. i try my best... This post has been edited by Y.O.N: Sep 8 2013, 09:28 AM
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Y.O.N
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Sep 9 2013, 10:17 PM
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Getting Started

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QUOTE(Mr_47 @ Sep 9 2013, 04:46 PM) bye2 not local set.. headache  Yes, really headache.. IBM Service Center also did not want to help. Calling Lenovo Helpline and ask them to help.. Don't know what can they do.. Becarefull of this reseller: http://www.mudah.my/li?ca=9_s&id=67336They claim they have 1 year international warranty. But they are not. They selling US set.. I forgot to check this forum before buy it..  They just ask me to buy new webcam and refuse to repair or change my laptop.. WTF!!
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Y.O.N
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Sep 9 2013, 10:29 PM
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Getting Started

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QUOTE(efariz @ Sep 9 2013, 10:26 PM) it is not the reseller fault.. here, normally US/AP set will have problem when comes to warranty claiming eventhough it have 1 year international warranty.. the problem is Lenovo Malaysia will not accept those warranty UNLESS you got official receipt from Lenovo US (correct me if i'm wrong).. better spend extra bucks to buy Original Local set..  The reseller should say US/AP set will have problem when comes to warranty claiming eventhough it have 1 year international warranty.. If they say it.. It is ok with me.. But they don't mention it...
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Y.O.N
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Sep 9 2013, 10:44 PM
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Getting Started

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QUOTE(wavezard @ Sep 9 2013, 10:39 PM) based on seller location, i think he is ajul I dont know who he is.. But he should mention no warranty in Malaysia..
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Y.O.N
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Sep 9 2013, 10:52 PM
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Getting Started

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QUOTE(efariz @ Sep 9 2013, 10:49 PM) maybe they didn't know about it..LOL! let this incident be a reminder to you..  Where to repair this webcam... Without webcam i can't sell it with high price..
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Y.O.N
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Sep 10 2013, 07:29 PM
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Getting Started

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QUOTE(danieloo @ Sep 10 2013, 10:12 AM) Bro, even you pay them, they don't want to fix it? I dont know.. I keep asking how much.. to repair withour warranty.. And they say don't know.. The service center only know to claim warranty..
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