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Lenovo IdeaPad Y Series Thread v3, y510p, where are you?
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Tuyin
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 Jul 26 2013, 06:18 PM
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Getting Started
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Almost 4 months since I sent my Y500 to SC...really fed up with all of this...why can't they just give me a new unit instead...work done so far by them...changed processor, hdd, motherboard, battery, psu.....now cannot install window....product key not matching...
When I asked Lenovo, they said the case is close after replacing the affected components.
how can they closed the case when i still haven't received my laptop.
Guys, any idea how to get my money back?
bought this unit from devour.
P.s Mr devour...its been 6 months now and I'm still waiting for my 170w PSU
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Tuyin
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Jul 26 2013, 07:42 PM
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Getting Started
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Ok...SR:8001155574
Initially having this battery and PSU problems which escalated to corrupt window...don't ask me how...sent to SC for repair in Sandakan,Sabah.
Didn't check on the progress because I was busy with my work...
After two months went to the SC to check on the proress...I was so shocked when I was told that they changed the motherboard twice, change the hard disk, graphic card, processor....almost everything except for the monitor and keyboard. After all that, there is still problem with it. According to the SC, my case is known to the whole country and the support guys at Lenovo tried to create this problem and find a solution for it...Don't know if they were telling the truth. But I did see around 10 small boxes around my laptop. When I asked the SC guys they told me all of that was just for my laptop...I did ask him why can't they just give me a new unit instead of replacing almost everything.
Write a complaint to Lenovo and can you guys believe it, they only call me after three weeks. Until today there is still no news from them except telling me that the case was closed. So pissed of by them and demanded they refund me.
Thinking of going to Tribunal Tuntutan Pengguna Malaysia.
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Tuyin
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Aug 29 2013, 05:49 PM
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Getting Started
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QUOTE(Dbassnut @ Aug 27 2013, 05:28 PM) Hi Guys, I just saw this on the Lenovo Forum. http://forums.lenovo.com/t5/IdeaPad-Y-U-V-...RY/td-p/1113853Basically, there is a problem on the Y series motherboards. If you were to use the Lenovo energy management system 8.0 & do a full charge & discharge cycle for the battery, the battery would stop charging. Better read through. Damn...I was one of them...and still waiting for my laptop |
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Tuyin
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Aug 30 2013, 12:57 AM
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Getting Started
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QUOTE(Dbassnut @ Aug 29 2013, 06:56 PM) Hi Tuyin, Which model is yours? Y510P? Another let down is according to Devour, even though the Y510P have a M.2 slot available, no connector is installed, so cannot install a M.2 SSD later. Not sure if this is true for all the Malaysian Y510P. Timkai Lenovo, timkai?!? Mine is Y500...don't try your luck with lenovo batt software |
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Tuyin
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Aug 31 2013, 01:08 AM
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Getting Started
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QUOTE(Dbassnut @ Aug 30 2013, 04:03 PM) Since you mentioned that you are waiting, can I assume that you have faced this problem & your laptop is currently being repaired by Lenovo? If so, could you post a report on how their service is like. Hopefully nowhere near as bad as the Asus Service Center. Used the battery management thing by Lenovo...not charging then ultimately lead to corrupted window...4 months 20 days and still waiting... But, I believe it took longer than expected because the SC where I sent it to is incompetent...can you believe waiting for product key for window took them more than 2 months. Thinking of going to kpdnkk to file a complaint. |
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Tuyin
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Aug 31 2013, 05:43 PM
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Getting Started
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QUOTE(ytlay @ Aug 31 2013, 11:50 AM) u can pm in Lenovo facebook to speed up the claim with nececessary details:  - contact info (name, mobile or email) - product serial No, service centre u sent, service tag No. if any - brief description of claims issues https://www.facebook.com/LenovoMYDone that... |
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Tuyin
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Sep 3 2013, 11:34 AM
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Getting Started
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Does the One Key Recovery work with Y500...because I tried it during shopping and guess what...windows corrupted
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Tuyin
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Oct 19 2013, 01:04 PM
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Getting Started
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Anyone facing incorrect resolution in game after updating to 8.1
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Tuyin
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Oct 19 2013, 06:11 PM
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Getting Started
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Guys...for your info
Lenovo have just released a number of updates for windows 8.1
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Tuyin
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Oct 19 2013, 06:13 PM
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Getting Started
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QUOTE(mervin8706 @ Oct 19 2013, 02:50 PM) at first i encounter yellow screen for dota 2.. after that i try to reinstall the graphic card driver for window 8.1 which can be found in nvidia website.. then everything back to normal I see...my resolution can't go higher than 1280x768 during gaming...will try to update the driver from Lenovo before reporting the result here. |
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Tuyin
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Oct 19 2013, 10:06 PM
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Getting Started
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LOL...damn those scalling...the update change the scalling...no wonder la incorrect resolution
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