hi all,
I'm WONG, the new facilities manager of Genesis Nature for Legian management, just joint for 2weeks, you can reach me at 012-6781377 for any inquiry.
Thanks




This post has been edited by GNSB-LEGIAN: Jun 18 2014, 12:44 PM

hi, I'm Wong from Genesis Nature office, this is my number 012-678 1377, please update your unit and contact number that I can check & revert the findings
Thanks

hi JC,
have you registered with GNSB?
Please provide your unit no & hp number that we can check & revert .
Thanks

hi ncksky,
I'm Wong from Genesis Nature office, my contact is 012-6781377.
Please provide me your unit number that I can check and revert to you.
Thanks.

hi joeec, I'm Wong from Genesis Nature office, my contact is 012 6781377.
Please provide me your unit number that I can check and clarify with you.
Thanks.

hi Joeec,
Noted and I will ensure my staffs to follows the SOP.
Thanks

Dear rmohamma,
Enclosed herewith the flyers MBSA's awning guideline for your reference.
Please find herewith the official website of MBSA :www.mbsa.gov.com.my for your attention.
Thanks  CCF070714_0000.pdf ( 567.37k ) Number of downloads: 41
 CCF070714_0001.pdf ( 445.97k ) Number of downloads: 38

Dear Dr. Chin,
We will check with the sub-con of the defects rectification works and revert the status once receive the feedback from them.
Regret for the inconveniences caused.

Thanks,
CS WONG

Dear Thomas,

We have replied your emails and just received a set of house keys today from your wife.
The sub-con will do the rectification mow.

If you requires further clarification, please don't hesitate to contact me.

Thanks,
CS WONG

This post has been edited by GNSB-LEGIAN: Aug 20 2014, 11:24 AM

Dear Mathew,
We take note of your comments and have taken action to improve surrounding.

The equipments will be replaced as soon as possible.

Thanks
cswong


Attached thumbnail(s)

[quote=felixcfk,Aug 24 2014, 11:36 AM]
Very good morning Mr Wong, replace the equipment just temporary solve the issue. But as long as this playground is open for public, this issue definitely will be happened again and again. Which party should bear the cost of replace the faulty equipment? MBSA? KEN? GENESIS or ken rimba residences maintenance fee? Thus, we do hope KEN and GENESIS can come out "something" which can benefit Legian, Jimbaran and other ken rimba residences. Look at the big picture, If KEN can provide very good after sales service instead of finger point to other party, i do believe you wont see any bad comment in future.

Thanks.

Regads,
Felix Chai
Legian resident.


Dear Felix,
this playground is a public playground as is required by MBSA and the roads serving the external areas are also public roads. This is the same for any housing area. We also hope that our residents will be able to give constructive comments to improve the place for everyone and work together with our management team. We are trying our best with the limited budget and resources that we have and we hope we can have constructive feedback and suggestions from the owners too. Our management team will then endeavour our best to liase with the relevant authorities to see how to resolve issues for the good of everyone. The gated and guarded area is only within the legian residences compound where the guardhouse starts and as such we cannot restrict anyone from coming into the playground. We will also like to suggest having a community patrol with the involvement of the residents and perhaps you will be the first to volunteer and take the lead in this? We will support you in every way we can. We believe that the success of the community will only be achieved by having hands on involvement of the residents. We look forward to your agreement to lead this initiative.

Thanks,
cswong