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> Consumer Rights - True Fitness, Signed up membership caused CTOS

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fsloke
post May 1 2013, 12:24 PM

Getting Started
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Junior Member
129 posts

Joined: Dec 2007
From: Negeri Sembilan


I think you need to pay RM1956.15 in full.

There no way to fight back the TF.
- You and TF signed an agreement for 2 years contract.
- Card lost is own responsibility to report to TF.
- there not related whether you step in to the gym or not - FYI: TF actually have a per entry package. When you entered the gym they will punch your card.

TF tried to avoid any black and white email.
TF prefer you come to the branch to settle down all those thing on spot.

I advised you go to the branch and settle down with the new sales manager.
fsloke
post May 2 2013, 09:50 AM

Getting Started
**
Junior Member
129 posts

Joined: Dec 2007
From: Negeri Sembilan


For your information.

Most of the TF member who want to quit the gym normally take below step:
1. Freeze the account
2. Sell the membership through online (sell = transfer member ship. )

Transfer membership is allow with reason. Example work in other state.

 

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