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Job Provider Customer Service cum Admin, Mid Valley, RM1600

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TSNg Shiau Pheng
post Apr 26 2013, 10:55 AM, updated 13y ago

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Joined: Oct 2011
Job Description
-Receives customers' requests by telephone or mail, analyzes requests, provides information requested or ascertains who can best provide the information, and routes the request to the proper person
-Mature person who is a fast learner
-Have a genuine interest in working with and helping customers
-Have good communication skills
-Be able to work as part of a team
-Be well presented, polite, tactful and friendly
-Be numerate, lively and quick-thinking
-Be patient and calm
-Be able to handle complaints and difficult situations
-Understand computer systems and cash registers

Job Requirement
-Knowledge and ability—English and grammar.
-Pleasant telephone voice/manner, ability to operate simple office equipment sufficiently to perform the job.
-Ability to compose correspondence.
-Can work independently with minimum supervision
-Knowledge in MS Office particularly MS Excel
-Ability to communicate in three languages (Eng, Bahasa) will be added advantage
-With sales background is preferred.
-Able to start work immediately or with short notice

Interested? Send your resume attach photo to ngspng@hotmail.com

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