Activation Officer !



Working Hours: 8 hours – 2 Shift (8am-4pm / 4pm – 12am)

Work location: East Wing, Level 8 Menara Icon, Jln Tun Razak, 50400 KL

Terms of contract: 6 months

Vacant : 30 position



Scope of Work


Requirements

Data Entry and Accounts Creation

i. Create and set up new customer accounts in CRM

ii. Process orders, forms, applications and requests

iii. To interpret, compile and key in data into the computer system accurately

iv. Conduct proper analysis and verification to ensure data integrity

v. To store correct information into the desired database locations

vi. To complete the delegated tasks within the desired timelines

vii. Maintain confidentiality regarding the information being dealt with



Telephone Handling for Activation

i. Interact with Installers to get proper information for activating customers account

ii. Handle and provide prompt actions to installers and retailers

iii. Communicate with internal stakeholders

iv. Update customer interactions in CRM

v. Perform customer verification

Hi, can you pm me more details?