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Alienware Mothership V10, AW 14,17 & 18 released!
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ice@vid
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Sep 10 2013, 07:33 PM
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Getting Started

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hi guy, i got a m17x r2 after i format it and reinstall from my resource dvd for the command center and OSD application than will come out error about "microsoft.net" problem. and my laptop keypad light cant turn on, command center cant detect my keyboard also, but it can detect my Tactx keyboard. anyone can help? this MSG will come out.
This post has been edited by ice@vid: Sep 10 2013, 07:37 PM
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ice@vid
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Sep 12 2013, 12:38 AM
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Getting Started

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any one can intro which computer shop pro in fix software & hardware for alienware? i already instaill the microsoft.net 3.5 and no more error, but my command center still cant detect my laptop keyboard, just can detect my tactx keyboard. any sifu here can help?
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ice@vid
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Sep 12 2013, 01:53 AM
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Getting Started

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QUOTE(horns @ Sep 12 2013, 01:06 AM) ice@vid, you can try get all the drivers from dell website based on the service tag. as long as everything in your laptop is the stock configurations, the drivers should work fine. i'm not sure where to find a shop which provides a good service with fair price sorry :/ i try instal from my DVD still same, and i format again and install driver get from dell support with services tag, still cant detect my laptop keyboard, i sent to a shop and they open and check that the keyboard light cable still good, but they cant test whatever the keyboard light still function or not. so need some sifu here intro some alienware pro shop for me.
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ice@vid
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Sep 12 2013, 04:26 PM
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Getting Started

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QUOTE(Aura @ Sep 12 2013, 11:27 AM) U should call Dell for help. That's why u r paying that much for this laptop. my laptop warranty is over, and what number should i call? will they teach me on phone?
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ice@vid
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Sep 12 2013, 06:17 PM
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Getting Started

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QUOTE(whyteaz @ Sep 12 2013, 04:42 PM) yes thy will.....but if they come over ur place they will charge u.....phone support is free any services center than i can bring my laptop to dell?
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ice@vid
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Sep 13 2013, 12:59 PM
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Getting Started

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QUOTE(HackMyAlien @ Sep 13 2013, 01:29 AM) Beware when using resources DVD. It *probably* can damage your FX as well. (Using resource dvd for m15x surely will damage the FX, not really sure about m17x resource dvd). Just download all drivers from DELL instead of using resources dvd. Installing .net framework is little bit tricky on Win7. Google about it, you will find lots of useful information. Good luck! P/S : If your FX still malfunction after re-install the .net framework, you probably need motherboard replacement or Find somebody can fix it. Ebay (US based) offers service to fix your FX without mobo replacement. Any Malaysia based?
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ice@vid
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Oct 14 2013, 06:37 PM
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Getting Started

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QUOTE(jsc_tidus @ Oct 10 2013, 03:52 AM) my AlienFX seems broken/stop working after updating windows with several windows update just now. done the following, but no luck : - reinstall command center - windows restore (to before updating the windows), then update again, same thing happen  my m17x also having this problem after reformat, asking here before they say need change mobo and it cost around 500, still finding who can fix it without change mobo, i try search at youtube just need refresh somthing hardware. http://www.youtube.com/watch?v=-8xqr6_KqwQif you find any one can fix please share with me, thk,
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ice@vid
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Oct 16 2013, 07:32 PM
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Getting Started

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QUOTE(HackMyAlien @ Oct 16 2013, 06:49 PM) Woah! If Dell quotes you RM 500 for motherboard replacement, go for it! It's cheap imo for m17x!  Is not dell price, a lynx member name Putochip quotes me.
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ice@vid
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Oct 16 2013, 11:56 PM
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Getting Started

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500 is high for me, save it for change laptop in future, now just can use tactx light, thk guy.
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