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Alienware Mothership V10, AW 14,17 & 18 released!
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awyongcarl
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May 27 2013, 11:12 PM
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Hello guys, was just wondering any help or suggestion can be given for the problems I'm having... https://forum.lowyat.net/topic/2827293I'm not buying another Dell products if they can't get this problem solved. Even if they managed to I'd still be reluctant to. Two 45mins phone calls made and still they won't acknowledge the SSD has issue just because their onboard diag says the SSD is working fine. Since when Dell's warranty service became this lousy? What happened to their "No questions asked"? Sigh.
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awyongcarl
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May 28 2013, 01:35 AM
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QUOTE(phantom_zero @ May 28 2013, 12:27 AM) next time if u speak with the customer service, just tell them that your ssd is corrupted and want a replacement, dont expain in detail and make sure they understand what u want..this is my 1st time i use dell, the warranty is superb, and they even replace the motherboard with new one because my fault insert memory card and it stuck there,  That's what I did in the first place..But well I didn't told them that it's corrupted lol. Just want to come clean with them :/
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