International Bank :

Call Center Officer /Customer Service Executive :

Salary : RM2600 ++ allowances[ :

Requirements:
Minimum Diploma/Degree in any Field
Proficient in MS word and Excel Applications
Excellent Communication skills with a pleasant voice
Good listening and problem solving skills
Minimum 1-2 years of experience in customer service/call centre will be an added advantage
Fresh graduates (Diploma / Degree holders) in any fields are also encouraged to apply.
Able work on a 24/7 rotation shift.
Conversant in Mandarin as an additional Language skill would be advantageous
Priority will be given to those can start work immediately.
Required language(s): Chinese + English
Applicants should be Malaysian citizens or hold relevant residence status

Job Description:
Handle telephone calls from customers efficiently with the use of good telephone techniques, customer service, speed and accuracy.
Administer prompt feedback on operational issues for improvement.
Exercise good customer service skills at all times.
Handle customer enquiries
Ensure timely follow-up on enquiries & complaints.
Meet productivity and quality standards.
Adhoc assignments to act as as mentor to new staff if selected.
Feedback on difficulties faced at work to superior so that improvements can be made to environment and work processes


Status: Permanent position
Working location : Menara TM, Bangsar PJ
( Note: we have other call centers located nearby LRT/Monorail Station/ Kuala Lumpur / Petaling Jaya / Shah Alam / Cyber Jaya too. please clicj to apply.)
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Contact Person:
If you are interested or want to know more about the vacancy/ position, please contact me , Jennifer Yong via jenniferyong@askresources.com.my

This post has been edited by ASK Resources Puchong: Apr 17 2013, 02:19 PM

hi, without dip or degree cert can ?

[quote=hddesire,Apr 18 2013, 02:02 PM]
hi, without dip or degree cert can ?

[/quot

Some banks accept SPM holder with call center or customer service experience.
You can send in your resume to me to check.

Thank You

Jen

[quote=ASK Resources Puchong,Apr 18 2013, 03:00 PM]
[quote=hddesire,Apr 18 2013, 02:02 PM]
hi, without dip or degree cert can ?

[/quot

Some banks accept SPM holder with call center or customer service experience.
You can send in your resume to me to check.

Thank You

Jen

[/quote]


hi, resume sent. please check ur mail. tq

Thank you. I received dy. Will call you soon.

Regards,
Jen

please check your email ya . thank you .