my white 920 has been officially in ICU (NOkia Care) at Plaza Berjaya. They said it's a motherboard issue and may take 1-2 weeks
haih, i guess i am one of those unlucky guy who got the defective unit . ayam sad

i have the issue as you before the phone totally brick. soft reset may work, but got intermittent issue with touch screen. I believe your unit may have motherboard issue. better send it to Nokia Care.

Disappointed with Nokia quality as I am coming from HTC Mozart 7 which until today, still works fine

had a bad experience with Nokia Care in Plaza Berjaya. My white L920 was in ICU since last Saturday due to issue with intermittent touch screen not responding.

yesterday, they called me and said the phone ok already. However, after got the phone, i restart the phone and the phone hang again. haih, disappointed with their service. i travelled from Damansara to KL with bad jam, and still the issue not resolved.

bad Nokia (more like Mobile Technic) service ..haih, back to using my old HTC Mozart 7, feel the phone really slow

I have the same issue as you. my white L920 still in ICU waiting for MOBO replacement. ayam sadding.now have to use my old HTC Mozart 7

whoa! Didn't know that Stephen Elop will personally reply to any complaint email! . What do you think guys? Did he reply that personally or someone taking care of all the complaint email?

anyway, hope someone will resolve the issue soon as it has been almost a month and my Lumia 920 is still in the ICU

This post has been edited by jackal_x2005: May 25 2013, 02:39 PM