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 Mitsubishi Motors Malaysia SC wrecked car, accident during service

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dadachiew
post Apr 15 2013, 12:06 PM

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QUOTE(dares @ Apr 15 2013, 11:56 AM)
MMM will buy her a second-hand car, means she is the second owner la. After she sells it, it will be third-hand. She's worries it will affect the value.
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splitting hairs and a stubborn 1.

RV RV cash cash RV cash, yawn~~
xin
post Apr 15 2013, 12:06 PM

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It will still be labeled as a used car where banks and valuer will value the used car according to the age of the car not how many hands it has been changed. It's just marketing gimmicks by used car dealers to push down the seller's price. Option 2 seems viable, but looks like Owner still wants some extra cash compensation though. Well cant have best of both worlds, at least settle for one that is the most reasonable.
dares
post Apr 15 2013, 12:08 PM

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QUOTE(alpha0201 @ Apr 15 2013, 11:58 AM)
MMM offer used unit as a replacement. But they didn't specify what "used" is. Showroom unit? Testdrive unit? Used car from 3rd party used car dealer unit?
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Either case still better than a repaired accident car lor (unless the used car they offer her is an accident car also, then really facepalm). I think this is the best compromise, short of giving her a new car, and I really don't think they will give her a new car.
Bubble Ring
post Apr 15 2013, 12:10 PM

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QUOTE(MR_alien @ Apr 14 2013, 12:29 PM)
i agree...those SC mechanic always drive very fast
must have lose control thn crash as well
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The skid marks on grass reminded me about the Hilux 1Malaysia incident.
Definitely SC mechanic pedal to the metal, lost control and crashed.

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dares
post Apr 15 2013, 12:12 PM

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QUOTE(dadachiew @ Apr 15 2013, 12:06 PM)
splitting hairs and a stubborn 1.

RV RV cash cash RV cash, yawn~~
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grief and ignorance is not a good combination sweat.gif
MR_alien
post Apr 15 2013, 01:49 PM

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QUOTE(Bubble Ring @ Apr 15 2013, 12:10 PM)
The skid marks on grass reminded me about the Hilux 1Malaysia incident.
Definitely SC mechanic pedal to the metal, lost control and crashed.
[/spoiler]
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not weird
i've been to many brand's SC...all of them pedal to the metal when driving their customer car
proton, perodua also same, toyota, honda, mitsu also same
when u say car have sound, they need to test drive it or after its done, they wanna test drive it
always pedal to metal...can hear from the engine noise, dn't reach 5k RPM, they surely wont change gear
thats why sometime when i got my car back, 1 bar of fuel is dropped
kadajawi
post Apr 15 2013, 01:54 PM

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QUOTE(MR_alien @ Apr 15 2013, 01:49 PM)
not weird
i've been to many brand's SC...all of them pedal to the metal when driving their customer car
proton, perodua also same, toyota, honda, mitsu also same
when u say car have sound, they need to test drive it or after its done, they wanna test drive it
always pedal to metal...can hear from the engine noise, dn't reach 5k RPM, they surely wont change gear
thats why sometime when i got my car back, 1 bar of fuel is dropped
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But that's part of checking the car, right? If you want to test the brakes you need to be fast in the first place. But yeah, maybe get a more experienced driver

If anything this case shows the importance of ESP.
lcy851031
post Apr 15 2013, 02:05 PM

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Latest Response by MMM on the Triton VGT compensation to the owner, they propose 3 option: (copy from kopitiam section)

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So how do you guys think? hmm.gif
dares
post Apr 15 2013, 02:10 PM

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QUOTE(lcy851031 @ Apr 15 2013, 02:05 PM)
Latest Response by MMM on the Triton VGT compensation to the owner, they propose 3 option: (copy from kopitiam section)

» Click to show Spoiler - click again to hide... «


So how do you guys think?  hmm.gif
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I already posted it in the previous page sweat.gif
MR_alien
post Apr 15 2013, 02:10 PM

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QUOTE(kadajawi @ Apr 15 2013, 01:54 PM)
But that's part of checking the car, right? If you want to test the brakes you need to be fast in the first place. But yeah, maybe get a more experienced driver

If anything this case shows the importance of ESP.
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theres a thing that they plugged into the car everytime it went service or anything
there can see everything
and i dn't think u test the brake at public road..thats super dangerous
most SC mechanic just take a joy ride of their customer's car and at the same time see the problem still solved or not
but most of it is joy ride, they rev the car like a drag car
dares
post Apr 15 2013, 02:15 PM

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QUOTE(MR_alien @ Apr 15 2013, 02:10 PM)
theres a thing that they plugged into the car everytime it went service or anything
there can see everything
and i dn't think u test the brake at public road..thats super dangerous
most SC mechanic just take a joy ride of their customer's car and at the same time see the problem still solved or not
but most of it is joy ride, they rev the car like a drag car
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plugging into the OBD2 port won't tell you the whole story. Some parts don't even have sensors, so have to test drive.

Question is, how many parts require high speed test drive to diagnose the problem? Customer complain brakes tak makan at 120km/h, they go and test drive 150km/h then emergency brake, issit justified? Even ABS don't need to go that fast to trigger.

Maybe they wanna test airbag working or not.
kadajawi
post Apr 15 2013, 02:19 PM

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I don't think they went that fast... It's probably a car that doesn't handle so well during cornering.

I'd love to know what happened to the mechanic and what he has to say.
MR_alien
post Apr 15 2013, 02:22 PM

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QUOTE(dares @ Apr 15 2013, 02:15 PM)
plugging into the OBD2 port won't tell you the whole story. Some parts don't even have sensors, so have to test drive.

Question is, how many parts require high speed test drive to diagnose the problem? Customer complain brakes tak makan at 120km/h, they go and test drive 150km/h then emergency brake, issit justified? Even ABS don't need to go that fast to trigger.

Maybe they wanna test airbag working or not.
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LOL...i dn't know them
all i know, they took customer car and took it for a joyride since its not their car
100% also like that..everywhere i go
they thought our car all supercar
MR_alien
post Apr 15 2013, 02:26 PM

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QUOTE(kadajawi @ Apr 15 2013, 02:19 PM)
I don't think they went that fast... It's probably a car that doesn't handle so well during cornering.

I'd love to know what happened to the mechanic and what he has to say.
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they were....if u go to SC be4, any brand
u can see all their worker drives customer car like crazy
just this saturday, i went to SC, a mechanic just finish fixing a customer's car
and the mechanic was just abt to show the customer the problem its fix...so they went for a road drive
right after the main gate, the mechanic directly sprint the car....so fast the car went away
but right after the customer took back his car, right after the same gate, its so slow as compared to when the mechanic is driving
and the car in state here is a 4WD, u can't drive that fast and u can't corner that hardcore...not lotus tuned bro tongue.gif
dares
post Apr 15 2013, 02:31 PM

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QUOTE(kadajawi @ Apr 15 2013, 02:19 PM)
I don't think they went that fast... It's probably a car that doesn't handle so well during cornering.

I'd love to know what happened to the mechanic and what he has to say.
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MMM prolly slapped him with a gag order nod.gif
Bubble Ring
post Apr 15 2013, 03:01 PM

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QUOTE(MR_alien @ Apr 15 2013, 02:22 PM)
LOL...i dn't know them
all i know, they took customer car and took it for a joyride since its not their car
100% also like that..everywhere i go
they thought our car all supercar
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2007 old news, mechanic joyride gone wrong. sweat.gif

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QUOTE
Early on Wednesday morning, stall operator Chong Wai Hon, 23, from Wangsa Maju, died when the Porsche Carrera he was travelling in with two friends crashed in the underpass. Passing motorists dragged the three men out of the burning car. The driver of the car, identified as Wong Lam Kit, 23, and mechanic Chin Wai Keong, 28, have been admitted to the KLH.

They, too, had gone on a joyride in somebody else's car. “We will investigate if they had taken the car without the permission of the owners,” City traffic police (acting traffic investigations division head) Asst Supt Rizal Abdul Rahman Sidek said. The accident prompted SMART highway authorities to temporarily close the tunnel until 9am yesterday. [The Star Online]
dadachiew
post Apr 15 2013, 05:42 PM

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QUOTE(dares @ Apr 15 2013, 12:12 PM)
grief and ignorance is not a good combination  sweat.gif
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owner demands a brand new car, nothing more nothing less

GREED nuff said
Eng_Tat
post Apr 15 2013, 06:32 PM

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Tell MMM, you want new pajero, trade this crash car with acceptable value of uncrash car price and top up. there you go new car smile.gif
nerd
post Apr 15 2013, 06:44 PM

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QUOTE(dares @ Apr 15 2013, 10:49 AM)
I think MMM have offered a few options that are quite fair, IINM. Personally I would take option 2, as long as the warranty for the replacement used vehicle still stands. Whether or not the car is sold as third-hand later on does very little harm to the resale value.

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Sounds reasonable and fair. I wouldn't mind taking up Option 1 personally, but all are acceptable.

A new car as compensation seems unrealistic and opportunistic, IMO. After all, the car IS already 2 years old - if newly registered then different story. Imagine what could transpire behind the scenes if MMM gives a new car in this case - people who want a new car can just pay an official service center's mechanic to crash their 2-year old cars to be compensated with brand new ones.

Sounds farfetched, but anything can happen.

This post has been edited by nerd: Apr 15 2013, 06:46 PM
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post Apr 15 2013, 11:36 PM

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I think Option 2 quite reasonable assuming the car have no additional mod


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