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Good !!! ~~~~
We had sold over 3 years , 3000+ customers , only 2 complain here
LET ALL SEE WHAt kind of person , what kind of buyer this 2 person really are ...
1st one is , Headset , the buyer called us , ask us give best price best discount ...
ask us give headset , we only mention , if available will give , not promise
and we did free extra case
we even sold to him at almost 0 profit , is it what he should do ??
2nd case // sharp56
Believe us this is a ridicurious person '
asked wether wanna refund or not,or still want wait, but dont give any answer ... rude word to us , threatening us when we did nothing wrong at all , when we already telling willing to refund .. this 2 person is joker ..
when we willing to refund , but so many improper action taken by this ridicurious buyer ...
kindly ignore
below as proof between us and lelong
---------- Forwarded message ----------
From: Lelong Customer Support <feedback@lelong.my>
Date: Fri, May 10, 2013 at 9:00 AM
Subject: Re: Seller id : leonjunyin Order ID : 1279380 Date : 26 April, 2013
To: LJ Wong <empire@streamyx.com>
Cc: leonjunyin@hotmail.com
Hi LJ Wong <empire@streamyx.com>
It seems like you still do no want to provide the seller with your bank details. Why? The seller's account is restricted from posting, and that is sufficient for us for now. All parties especially the seller is waiting for your bank details for the refund. Are you going to provide the seller your bank details for the refund.
Hi Junyin LEE <leonjunyin@hotmail.com>
Let wait and see if the buyer provides the bank details or not by today.
Thank you.
On Thu, May 9, 2013 at 5:34 PM, Junyin LEE <leonjunyin@hotmail.com> wrote:
It is obvious is the buyer wrong , if he refuse to give bank account , you should knew what to do ... I will personally go lelong department and show all the proof , if anything we settle at lelong office, it should be both buyer and seller side treated fair and square , thank
Sent from my iPhone
On 9 May 2013, at 04:15 PM, "Lelong Customer Support" <feedback@lelong.my> wrote:
Hi Junyin LEE <leonjunyin@hotmail.com>
Ok. We will ask the buyer the bank account details on behalf for you the seller.
Hi empire@streamyx.com,
We apologies for such thing to have happened. Can you provide us the bank details so that the seller can arrange the refund for you.
Thank you both seller & buyer for your cooperation.
On Thu, May 9, 2013 at 4:12 PM, Junyin LEE <leonjunyin@hotmail.com> wrote:
We ask buyer wanna refund or not , but he refuse to answer , and rude word to us , mention we cheating , fair ??? buyer never apologize and request refund but lelong restricted our account when we doing nothing wrong at all , fair ??? is buyer want refund , you ask us to call buyer , but not buyer to call us , fair ??? and add on buyer never give us any account detail , buyer purposely rude word to us , purposely threatening when we willing to refund to buyer , is it all call fair ?? Please explain , thank
Sent from my iPhone
On 9 May 2013, at 04:01 PM, "Lelong Customer Support" <feedback@lelong.my> wrote:
Hi Junyin LEE <leonjunyin@hotmail.com>
Ok. Coming here will not solve your issue with the buyer and authorities. We believe that we have treated you and the seller fair enough. What we want is to get this matter resolved. Would holding the buyer's payment fair for you?
Hi "LJ Wong" <empire@streamyx.com>,
Can you provide the bank details to the seller for the refund?
Thank you.
On Thu, May 9, 2013 at 3:54 PM, Junyin LEE <leonjunyin@hotmail.com> wrote:
We are the customers of lelong , we had paid lelong around rm20k in 2 years , you must treat your customers fair and justice. I will personally go to lelong department tomorrow
Sent from my iPhone
On 9 May 2013, at 03:30 PM, "Lelong Customer Support" <feedback@lelong.my> wrote:
Hi Junyin LEE <leonjunyin@hotmail.com>
We understand you side of the story, but imagine the buyer lodges the report against you. Then, we will not open your account again. The buyer has a point that the payment was hold by you.
But, to keep this short, can you contact the seller and arrange the refund to him immediately?
On Thu, May 9, 2013 at 3:23 PM, Junyin LEE <leonjunyin@hotmail.com> wrote:
From us
the factory , they mention another batch around 10-15 may only will come out , can wait ? Or we refund to you first ? Sorry cause 3-4 pm rushing to airport , so no answer or reply your message , just now have many customers here , now finished .
From him .. Buyer
***deleted due to hate to see it . it is many bad and rude word from him**
From buyer
It's up to u. Anyway rm800 is not much anyway. I have enough connection in the customs department and the ministry of trade to cause problem to your Internet business. You are just immature and don't know who you're dealing with.
From us
Really stupid , brainless , I already mention wether want to refund , you never give me any answer , and mention us cheat you , go an ld report and see what police will tell you , really stupid person , WE NEVER CHEAT ON YOU ANYTHING !! is it you have mental have problem ?? It is all because of behavior and attitude problem , did wrong but never knew to apologize .., stop wasting my time ...
And some some more rude word by the buyer ...
Lelong didn't get any proof to do thing , simply trust on one site ??
We do thing right , honest , in proper manner
Lelong help those unreasonable , ridirucous person which doing wrong but don't know to apologize
We just want a sincerely apologize from the buyer , is it hard ??? thank
beware of lelong seller - Leonjunyin, this seller will ignore and blacklist
May 10 2013, 12:31 PM
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