There was a lightning storm one night, and I could hear a series of pops like firecrackers. Both the laptop power adapter and the bluray power supply units were damaged even though they were on the surge protector. Belkin will ask you to surrender all damaged equipment and the surge protector for analysis. The technician at the collection center did a quick check and told me the surge protector is damaged.

When I checked a month+ later, the damaged power adapter and the bluray player were still with the collection agent while Belkin only collected the surge protector. Add another 1-2 months and 20 emails later, Belkin just said, their surge protector is fine and okay and my equipment caused their own damage.