Hi Diabloers,

I have an issue to access my account.

Previously my pc and mobile phone was stolen so I bought a new rig and install the Diablo III client on the new PC, when login it said the account is locked because access in different location so a verification code is sent to the mobile phone with this account.

Next, I go to the website sea.battle.net to change my mobile number under my account details then it divert me to us.battle.net

So i tried login in the us.battle.net but it said the account is locked for the same reason as above, I mean how am i supposed to retrieve that code since the phone is not with me anymore and it was stolen.

I have tried to look for the similar issue on the support and I couldnt find any and if I try to submit a ticket it requires to login which i could not login too coz it is locked.

So I am on a dead end now, is there any solution from you guys on how to solve my issue here?

Many thanks

post on their Blizzard CS page on facebook?

Tell them that you can give them details(IC, your Diablo 3 key) for verification.

Hi Sir, thank you for your response

No problem. Might take awhile but at least they will respond

I dont have the link now but search on facebook for "Blizzard CS"

yeap, i got it from their official website, it is BlizzardCS

lets just finger cross

All the best