Definitely Maxis. It was maxis's fault. HLB got nothing to do with it. Inform maxis the payment details and you want you account updated.

My thoughts EXACTLY... opened a case with Maxis.
Now will have to follow-up "daily" to ensure I get my payment creditted correctly

Where are these kiosks in puchong area ?

None in Puchong.... Payment made @ Maxis Kiosk KL Sentral

This post has been edited by ronnie: Aug 4 2013, 12:28 PM

Guys, what is the minimum income required to apply for this card?

Can't seem to find the criteria here or on HLB website.

y u don't use easipay to pay bill? hassle free

Just wonder is it wise to use wise card to swipe oversea transaction. Let say i swipe for dinning (which i choose Dining as my category) in Bangkok, I still able to get the rebate right? (let say i done the 10x min RM50).

This post has been edited by kyle_kl: Aug 4 2013, 09:59 PM

is maxis home (broadband) bill considered part of the rebate?

Yes.... confirmed !!!

If the MCC code is correctly defined as Dining... then YES.

Maxis EasyPay cannot define Maxis Account number to pay. I'm paying Maxis Home Fiber bills.

Does anyone knows if Aeon Wellness is considered departmental or groceries? Or not at all for both? Thanks

just like to check out... the item 'retail interest' in the statement means they charge interest on me? .... problem is the statement was on 17th july and due date for payment is 6th aug.... the system shown paid on 5th august... y am i kena this retail interest.~~~ very confusing their online statement. HELP~~~~

Not too sure. 24k (for gold) if my memory serves me well.

RM 24,000 p.a for Gold & $36,000 p.a for Plat. card

For those who wish to change their statement date. Please beware and check properly with the CS how you suppose to make the current month payment , else you might risk yourself being charge interest.

Can you share your case with dates, so we can see why bank charge interest on this change?
I changed mine from 25th to 11th of month on 14March.
They skip my 25Mar statement and only generate on 11Apr. Credit period extended half a month with no interest charged.

This post has been edited by tbheng: Aug 7 2013, 07:44 AM

ok.. case was like this :
card approve in july , 1st statement date 17th july , which is weird already , they issue statement after half a month spending.
then call to request for change of statement date end of july and the CS mention will be effective next month... so assuming is august.
payment made for the statement july before the due date. 6 aug.
Check online statement for 1st aug .. interest charged. ???? confused.... interest charged based on what??? First answer from CS : due to my late payment???? then i question back which payment is late ... then CS gave 2nd answer :because you change your statement date so interest charge was based on your GST??
So r they expecting me to pay my GST straight after they approve my card? CS unable to answer if which date i should pay my GST so that i wont get charge for interest.

So the moral of the story is , please check with them properly how they going to pay your current bill.

Got it.

This post has been edited by ck23: Nov 20 2013, 09:09 PM

I make it a point to call to change my Statement Date upon card approval. That way it will take immediate effect for the first bill.
You can get the CS to waive it.... HLB charges Late Interest very punctual. If payment is not cleared by Due Date, sure kena %

Previous was 17th of the month, you change to ???