i hate proton customer service
ptuiiih...
This post has been edited by diadokmai: May 27 2013, 10:09 AM
Proton Prevé V18, more and more on da roads!
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 May 27 2013, 10:06 AM
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Senior Member
941 posts Joined: Sep 2008   
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i dont hate preve
i hate proton customer service ptuiiih... This post has been edited by diadokmai: May 27 2013, 10:09 AM |
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May 27 2013, 10:43 AM
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Senior Member
9,027 posts Joined: Jan 2003 From: Ipoh
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Change to a bigger clip, a clip with a bigger washer should fit into it nicely.
They might have used the wrong clip size from the beginning. Where are your location btw? |
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May 27 2013, 11:57 AM
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Senior Member
941 posts Joined: Sep 2008
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QUOTE(allenultra @ May 27 2013, 10:43 AM) Change to a bigger clip, a clip with a bigger washer should fit into it nicely. jitra kedahThey might have used the wrong clip size from the beginning. Where are your location btw?  mr sahor from tanah merah Proton SC searching the screws for me. i prefer using screw..with washer plus clip. maybe the clip cant stand my driving style..im a heavy footer..usually 4-6k rpm when the traffic light change to green. maybe the vibration make the clip worn off.. This post has been edited by diadokmai: May 27 2013, 12:01 PM |
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May 27 2013, 12:25 PM
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Senior Member
9,027 posts Joined: Jan 2003 From: Ipoh
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I doubt so.
Its the clip, either someone go enlarge the hole on the front/rear pillar (which I doubt so) or they use mini size clip, that couldn't hold the trim properly. I would give bigger clip a try. If you use bigger screws and technicians who are not aware of that and just pull (eg me), habis.... This post has been edited by allenultra: May 27 2013, 12:26 PM |
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May 27 2013, 06:09 PM
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Newbie
3 posts Joined: Aug 2010
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QUOTE(diadokmai @ May 27 2013, 10:06 AM) i dont hate preve Bad customer service only happened in some branches only == i hate proton customer service ptuiiih...  |
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May 27 2013, 07:25 PM
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Junior Member
16 posts Joined: May 2012
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I'm going for my 10k service. Shell 5w30 semi ok?
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May 27 2013, 10:19 PM
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Newbie
1 posts Joined: May 2013
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QUOTE(vincent818 @ May 26 2013, 10:13 PM) got , next month lor . Hi vincentprice  I tot u said no new version for sedan? Only HB? |
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May 27 2013, 10:48 PM
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Senior Member
4,349 posts Joined: Mar 2005 From: Johor Bahru, Malaysia
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QUOTE(edwinkbs @ May 27 2013, 07:25 PM) I'm going for my 10k service. Shell 5w30 semi ok? sounds good |
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May 27 2013, 10:56 PM
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Senior Member
9,027 posts Joined: Jan 2003 From: Ipoh
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QUOTE(edwinkbs @ May 27 2013, 07:25 PM) I'm going for my 10k service. Shell 5w30 semi ok? Should be good for Preve.I tried Pennzoil 5w30 semi, now using Motul hi-tech 5w30 fully, no issue. Good pickup, especially with BHP |
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May 27 2013, 11:06 PM
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Senior Member
2,842 posts Joined: Jun 2005 From: Seasaw 
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QUOTE(diadokmai @ May 27 2013, 10:04 AM) u know why i very frustating and complain about this.. Bro, sad to hear this..accidentally read bout it that becouse last problem for the rear pillar, they said the screw should be there..the Proton staff themself..not only one, 3 people of proton guys there said the same thing..that problem happen because there is no screw there..that is why i demand to ask why not front side and other lubang no screw too.. mybe your case ur proton guys said, it is a factory standard..normal for all preve..then ok..i understand and just buy some screw to fit it on. but they, who done service to my car..at EON service center alor star completely agree by themself that someone at the factory forgot to put the screw... and last saturday i ask to check for other lobang got screw or not..they dont check. that is why i angry bro..kalau nak cover line pun awat depa tipu den.. sapa nak beli preve aku? nak jual 58k cfe 20k mileage  Anyway, time to move on to other SC or outside shop |
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May 27 2013, 11:35 PM
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Senior Member
804 posts Joined: Dec 2010
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QUOTE(allenultra @ May 27 2013, 10:56 PM) Should be good for Preve. Wah so good..which sc u go to that allow u to use different oil?I tried Pennzoil 5w30 semi, now using Motul hi-tech 5w30 fully, no issue. Good pickup, especially with BHP I am only considering to buy petronas engine oil from outside cause is cheaper but that also am worried with warranty later on.. |
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May 27 2013, 11:45 PM
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Senior Member
8,377 posts Joined: Nov 2004
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QUOTE(deepkl @ May 27 2013, 10:19 PM) Hi vincent I looking forward preve sedan too which come with leather seat, 17" rim, 6 air bag, hill hold features, etc.... I tot u said no new version for sedan? Only HB?  |
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May 28 2013, 12:18 AM
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Senior Member
9,027 posts Joined: Jan 2003 From: Ipoh
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QUOTE(hbgoh57 @ May 27 2013, 11:35 PM) Wah so good..which sc u go to that allow u to use different oil? I went to Warna Bestari (Proton Edar 4S) in Ipoh.I am only considering to buy petronas engine oil from outside cause is cheaper but that also am worried with warranty later on.. My father is one of the shareholder, so I have not much issue when come into that. Petronas engine oil? never amaze me...unless its very cheap. With the same price, I can get something more proven. |
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May 28 2013, 12:18 AM
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Newbie
1 posts Joined: Jul 2009
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QUOTE(deepkl @ May 27 2013, 10:19 PM) Hi vincent currently no news for new version of sedan I tot u said no new version for sedan? Only HB?  |
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May 28 2013, 12:23 AM
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Junior Member
16 posts Joined: May 2012
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QUOTE(allenultra @ May 27 2013, 10:56 PM) Should be good for Preve. What about FC? I'm getting like 380km for a full tank of rm85. Need find something to improve my FC already. lolI tried Pennzoil 5w30 semi, now using Motul hi-tech 5w30 fully, no issue. Good pickup, especially with BHP I'm using 15w40 i think. |
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May 28 2013, 07:21 AM
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Senior Member
1,070 posts Joined: Feb 2008
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QUOTE(edwinkbs @ May 28 2013, 12:23 AM) What about FC? I'm getting like 380km for a full tank of rm85. Need find something to improve my FC already. lol Ask them to give u 10-30 la...its 3liter+1liter...I'm using 15w40 i think. Seems like not much improve in terms of fc for.driving in bayan lepas...gonna test motul on next service... |
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May 28 2013, 07:22 AM
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Newbie
4 posts Joined: Nov 2012
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Anyone knows the width and offset of original preve wheels?
Thinking to change to a 17in x 9 rim.. |
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May 28 2013, 08:02 AM
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Senior Member
804 posts Joined: Dec 2010
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QUOTE(allenultra @ May 28 2013, 12:18 AM) I went to Warna Bestari (Proton Edar 4S) in Ipoh. I never quite like petronas oil as well but thats the only oil they allow and that also if u buy from sc.i will use castrol if given a choice.since u service in your fathers shop then make sure u get the receipt with synthetic oil statedMy father is one of the shareholder, so I have not much issue when come into that. Petronas engine oil? never amaze me...unless its very cheap. With the same price, I can get something more proven. My experince when claiming radiator fan at 100k km for waja is that they will scrutinize every single invoice.luckily i kept all the receipts..imagine how many ppl will actually keep the invoice for few years! This post has been edited by hbgoh57: May 28 2013, 08:02 AM |
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May 28 2013, 08:50 AM
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Senior Member
941 posts Joined: Sep 2008
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QUOTE(allenultra @ May 27 2013, 12:25 PM) I doubt so. its ok bro..Its the clip, either someone go enlarge the hole on the front/rear pillar (which I doubt so) or they use mini size clip, that couldn't hold the trim properly. I would give bigger clip a try. If you use bigger screws and technicians who are not aware of that and just pull (eg me), habis.... will use the same size for the screw.. my auto friend suggest me the shop. (TAE Autoparts at Jitra) and YES!! found the same size and same strip i just bought it at RM0.20 per piece (with washer). dua kupang saja. total cost if i go to eon SC again around RM8. and they said need more than 1 months to wait the screw delivered from HQ. so since the screw is cheap..i decided just let them sent the screw to that SC and maybe other preve owner who have same issue like me can use the screws for his car. but need a little bit modification since it come on standard (longer than current screw) so my auto friend will help me since they have machine to mod the screw..yeah! This post has been edited by diadokmai: May 28 2013, 08:51 AM |
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May 28 2013, 08:58 AM
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Senior Member
941 posts Joined: Sep 2008
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QUOTE(s@ni @ May 27 2013, 11:06 PM) Bro, sad to hear this..accidentally read bout it just change to tanah merah SC last 2 days.Anyway, time to move on to other SC or outside shop since i just bought myself the screw..the problem solve. now i just need one more clarification from other CFE preve owner here. 
are this normal? look like the coolant come out a bit from this pipe? |
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