They have been MIA since months, even the secretary is unable to reach them.

Anyway, I've filed with Kpdnkk and they have issued a court order to Deep Living for refund. The officer told me to lodge a complaint to summon them if they don't pay me in full by next week.

No, I have yet to get a refund.

I was informed by a victim that we could get compensated from Vonza Sdn Bhd by offsetting the amount with their sample units.

I'm not willing to settle for this and am pursuing other resources. I'll appreciate if any can assist on this matter.

Are you a victim as well?

You can try the Small Claims Tribunal under Ministry of Domestic Trade & Consumer Affairs.

Pay RM10 to file the claim form - no lawyer fee, no representation by lawyers, just you and the company.

The award is similiar binding to that of a Court Order.  Just make sure you have all the proper documentation.

What kind of claims can you file?
The following are examples of claims that you can file:

    Refund of money paid for defective goods[/B]
    Refund of wages/salaries paid for work that has not been carried out;
    Claims for due commissions
    Claims for payment on supplied facilities, rendered services or undertaken repairs.

Before you proceed with your claims, you should:

- Send a final letter to the other party, threatening court action.
- Set a time limit for the other party to pay compensation or reimbursement.
- If you still get nowhere, proceed to file your case in court.

Extract from How Do You Start A Small Claims Procedure in Malaysia? 

Background of the Tribunal