I just ask for refund from Hatch by 3 weeks ago. boought from Hatch TTDI , 1st time deliver, wrong color, take back 1 week to do modified, (my house no sofa 1 week), the color is correct, and width and length become shorter, less 3 inches, height less 5 inches. rclxub.gif the salesman also do not understand why. and the boss refused to talk wit us. so, since wrong again, we request them to do a totally new sofa ( not modified from the current wrong size sofa again) after 2 weeks... wrong again hahah !! the size shorter again ... the salesman came our house again ... this time we asked for refund.. because drag too long time already and we gave a few chance to them.

we request the number from the boss. (since the boss all the time at the factory, and he said QC for sofa). the salesman refuse to give boss phone number for us. so no choice. we ask for refund immediately , because the driver wanna take back the whole set of sofa (current and new). From the start the boss do not want to refund immediately, after discuss and argue with the salesman, the boss refund immediately by bank transfer. (finally fully refund)

how we know the size become shorter? from the 1st day we paid for 4k for deposit, we took pic of the sofa and also the size. but unfortunately, we didnt mentioned the size on the tax invoice.


the acacia fabric sofa: 10k sharp.

Tip: if u gonna buy from them, must write down the size clearly on the Tax invoice and also the color, warranty.

THEIR BOSS VERY CUNNING. !!
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they modified the sofa handle become longer.... X_X omg....... lol.....

nighmare! finally i go for vonza.... LOL

This post has been edited by babypost: Apr 16 2016, 03:14 PM


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