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 how bad is proton?, persona users,preve users come in

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bennedict82
post Mar 31 2013, 08:18 AM

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QUOTE(mystvearn @ Mar 30 2013, 05:32 AM)
based on own experience and family car.

1. Perdana 1995-2000 - Manual transmission. First batch perdana got MT. Colour was some sort of dark purple.
-After getting car noticed that the AC direction for head also come out at feet, change whatever you want, AC still come out at head. No idea why. Brought to SC, they cannot fix. Expected since bought the car the same week it was launched. SC pomen not trained yet. However after trained, still cannot fix. They say inherent problem to the car.
- few years down proton recall because of suspension problem, so that replacement part was free. No problems detected in daily usage.
- One time a katak entered the car while wearing shoe in car (late for school). The katak jump into front driver pedal area and disappear. Later AC smell very bad. Bring to SC, they found katak already dead and stuck to AC belt tongue.gif
- After 3 years, front bumper twist at joint area just below the front lights. Inherent problem to all Perdana's. Front bumper too heavy causing the twist.

Sold car in 2000 after:
- hujan lebat at east coast-spare tyre become aquarium. Rear seat become wet the moment you apply pressure.
- Also, if you open AC after turn on car, the car sound like one kind of elephant. Only present for first 10 mins. However, if turn on AC after 15 mins moving, no sound. SC say the AC fan got a small chip, causing sound. AC wise, nothing wrong.

2. Proton Savvy 2004-2006 (MT)
- bought this cause Myvi and picanto long waiting list. Savvy can own within a month.
- Only problem, from showroom, if you want to drive straight, need to angle steering at 11 O'clock.  Brought to SC and that was corrected instantly. No problems there.
-Sold in 2006 because I don't actually use a car in the first place. Only use motor for work. Car only needed for transportation for goods for job earlier. Unused.

3. Proton Perdana V6 (2008-)
- No major problems with the car except it is under used since using Accord. As a result, the car battery keeps dieing.
- Front passenger window not working.
- Compared with the first perdana, aside from the leather seats, upgraded HUD, the car layout is pretty much the same.
- That twisting at the front bumper exists after 3 years.
- Some sort of black sponge coming out of AC vent, no idea what this is.

TS, if you want to buy a Proton car, buy model that is at least 1 year old. Like Preve, can buy now. Safe bet. If buy early, SC cannot service, since they have no idea how to service. Also, the problems with first batch all solve with time. By the time any model get FL, problem all solved with original design, so safer bet. Also, buy a car not that old in its life. The original Perdana lasted until Inspira which is a very long time.
Will I buy a proton again? Yes, if Inspira. Not sure if Preve. Why not, SC everywhere, can pick and choose.

Will it be a MT car? Maybe not. Road now jam, unlike 10 years ago. Less fun when driving since always stop-go traffic. Want to drive long distance during raya also jam. Also, aside from the "new" Satria R3, all other MT cars have less accessories/spec compared to the AT model.

If I got tons of cash, will I choose different car?
Yes. However, if have expensive car park at house - magnet for thieves. Better buy proton tongue.gif
*
100% agreed thumbup.gif
bennedict82
post Mar 31 2013, 08:25 AM

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QUOTE(nyap2 @ Mar 31 2013, 12:57 AM)
try not to blame proton, the part are made by vendor and subvendor...proton only assemble it...

how the thing happen to low quality coz of the vendor want to cut cost on material buying and use cheap material and keep recycle the material....sell it at the same price as high grade material...

however whenever proton detect reject it will be sent back to vendor for replacement and still vendor will smuggle those reject among the approve one into proton...
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Wrong mindset.

Every company doing the same. Why other company can control their vendor to produce good quality materials but not Proton?

bennedict82
post Mar 31 2013, 08:29 AM

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QUOTE(victor87 @ Mar 31 2013, 01:35 AM)
When buying a Proton.

Do not rush your salesman to get your car delivery in a ridiculous time frame.

All rushed order will skipped QC part from QC site at Sijangkang, Banting.

Trust me...
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Mana boleh macam ni? That is the big problem of Proton procedure if skip QC test due to customer keep pushing to get car. Mana boleh skip QC check?

And then we cannot give excuse that customer rushing proton and that is customer triggered the problem. rclxub.gif
bennedict82
post Mar 31 2013, 11:37 AM

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QUOTE(pallmall @ Mar 31 2013, 09:42 AM)
doh.gif

how much u paid for other car and how much u paid for proton?

this is the mindset of malaysian, want good quality things and pay cheap cheap oni
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Remember, the expensive price you paid for other cars is not go to get good quality verndor but go to all funny taxes just to make proton car looks cheaper price than other.

The price Malaysian pay for proton is more expensive than foreinger paid for it. When proton car get exported to other country, the oversea selling price always cheaper than Malaysian has paid.

I am respecting Malaysian that can tolerate this and that. notworthy.gif

http://paultan.org/2012/10/18/proton-debut...-aussie-market/

This post has been edited by bennedict82: Mar 31 2013, 11:37 AM
bennedict82
post Mar 31 2013, 11:46 AM

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QUOTE(nyap2 @ Mar 31 2013, 10:06 AM)
how do u want to control part with thousand incoming everyday...yes they have system but to catch the reject part in a sample size is very hard especially part in plastic....example like mineral bottle....low grade or high grade material is the same on final product by visually....only by testing it we know which one is high and low grade...

like i mention...even proton did found reject part and send back to vendor...still they smuggle it back into proton...

i work in these area before and i know how the things going on...it such a regret to see these happening....
im not even blame proton...i know whose the culprit doing these....but seems proton new management oso still carrying the old way management...

drb shud appoint new vendor and sack those old vendor....
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Proton can give thousand of reasons... vendor problem, sub-vendor problem or sub sub vendor problem ...

Who cares? The bottom line is, the customer just want the good quality product.

Here is the formula
Cheap price + low quality = rejected ~~~ Proton
expensive price + good quality = acceptable ~~~ Vios lar .. City lah ... Polo lah...


I am Malaysian I like Proton to get improve. First thing, please go back to right track / path and compete with others. Dont always hope Malaysian buy proton because of cheaper price and than impose unnecessary tax to other cars.

If Malaysian buy proton because of cheaper price, the quality will never get improved forever. Never.

The strategy was wrong since day one.
bennedict82
post Mar 31 2013, 11:55 AM

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QUOTE(edison1437 @ Mar 31 2013, 11:49 AM)
yes this is true my bro work in a factory that make preve's light as from him saying that the company even sent the thing out although it doesnt pass the water test.
some time cannot blame proton for the quality its their supplier take make those components
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Simple, then potong should punish the vendor, re-evaluate and look for other vendors that can provide better good quality materials. Everyone know how to do this.
Do we really need to educate potong to improve their vendors management? My god. doh.gif

Unless they just want to give business to specific vendors .. Their friends, cronies, brothers, sisters ...
bennedict82
post Mar 31 2013, 11:57 AM

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QUOTE(nagflar @ Mar 31 2013, 11:54 AM)
who will buy proton if the price is not cheap . will u choose a proton instead of Toyota if the price is same ?
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One reason YES. If they can produce same quality as Toyota. Same price, I will support local made car. Support our country.

Here is the point: We want quality product and services .. Money and price is second thing. That's why you can see our people willing to pay moere expensive for blah blah blah taxes but avoid potong.
bennedict82
post Mar 31 2013, 12:23 PM

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QUOTE(edison1437 @ Mar 31 2013, 11:58 AM)
not only proton the company also making many audi, VW, BMW even benz head lights brows.gif  brows.gif
do you think they only did this to proton? whistling.gif  whistling.gif
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Yes. I think so. Because Potong mgmt never blame them even they didn't do it right. There must be 2 lines. 1 line for all good foreign car only can produce 500 head lights per days. 1 line for potong - can produce 5000 head lights per day. rclxms.gif
bennedict82
post Mar 31 2013, 12:34 PM

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QUOTE(edison1437 @ Mar 31 2013, 11:59 AM)
see your sig  laugh.gif
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You mean my current car? hahaha. Before that, I own potong car for 12 yrs before changed to this. I was in dilemma also when need to choose Forte / Inspira / Preve (Those cheapest segment C car). At the end I go for Forte, just because I love the looks, feature and design. I am not dare to comment about Preve.

My old potong 12 yrs, engine got 1 problem after used 1 year because valve seal rosak - engine no ummmppphh no pickup at all. Sent to potong SC many times they said no problem. Sent to outside mechanics, one malay mechanic fix for me immediately and can run for 12 yrs without problem. smile.gif

And then the big problem with old potong, alignment always pull to left. cannot be fixed forever. many many tyre mechanic adjust properly for me end up one side of tyre get botak very soon. They told me the body car itself got problem.

Then within 1 year, the steering inside parts get melted when turn on the light. Because the high current of electric melted the low quality of plastic. They replaced free for me but it was very dangerous because steering broken.

2. Belakang trunk leaked in. because of low quality of rubber from windows.

3. All central locks koyak for 4 doors - Replaced many times but still rosak after some while.

4. Air con is very good!!! But never get cold in the car especially hot day. donno why.. Could be cheap interior material cannot hold the cold.

The last thing is maintenance fees: The price is like a bomb. Replace engine oil, filter ..minor service always charge me RM165 ++ ... Labour charge RM80-90. I asked why so enpensive? He told me they spent time check everything but can release the car for me after 1 hour maintenance.


Of course this is old story. But that has make me fear to get another potong.

I hope new genenration of potong don't have such problem as I mentioned.

This post has been edited by bennedict82: Mar 31 2013, 12:37 PM
bennedict82
post Mar 31 2013, 01:31 PM

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QUOTE(kadajawi @ Mar 31 2013, 12:48 PM)
Haiya... how often do I need to repeat? ASEAN cars are taxed exactly the same way as Proton and Perodua. There is NO difference. So the 40k you pay more for the Vios over the Saga goes to Toyota. With that money they can do better QC, use higher quality materials, and still make a ton of profit, unlike Proton.

Cars that are exported are probably more expensive to build if the quality is indeed better. That they are still cheaper than in Malaysia is because they are taxed much lower than they are in Malaysia. Most countries have a 10-20% tax on cars, including Proton models. Malaysia taxes Protons at 75%. Yes, obviously it is going to be more expensive.

Look at China: They can produce well made devices that last forever (Lenovo ThinkPad for example), Apple devices (ok, one could argue about that), they can also produce extremely lousy devices that disintegrate the moment you open the box. It always depends on how much money you give them to build it. Looking at how extremely cheap Proton cars are after you take away the ridiculous taxes it's probably save to assume that Proton parts have to be very cheap.
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We are not exactly know the background story. It is not transparent to us. Whether the extra 40k go to Toyota for better QC or not, we donno, it could be go into certain pockets directly. If you have any source, you can share so we have better understanding.

This is extra 75% taxes that we need to pay in order for Malaysian to get good quality car? And then other countries have to pay only 10-20% tax but still get good quality car? Doesn't make sense to me.


bennedict82
post Mar 31 2013, 03:53 PM

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QUOTE(metaled @ Mar 31 2013, 03:24 PM)
I am a 6 month old Preve CFE owner. One month into my ownership, the CVT gearbox starts to make loud weird noises, and the whole gearbox was replaced under warranty.

6 month into my car here is what i notice.
-alignment pulls to the left, dont know why. I have the alignment specification for Preve and the guys adjust following it, it still prefer left side, but vainly nothing bad or to the annoying level.
-horrible rattling from right side of dashboard near the air cond vent area. Thought it was the metal clip of air cond vent, they took it out, took care the metal clip but the rattling noise was still there.
-horrible plastic like squeaking noise from the rear.
-Discover a new screw/washer rattling noise today, its from the rear also.
-FC is not as good as claimed.

No it doesnt mean Proton=Bad Quality. I am from a family who owns multiple Proton since the earlier model, maintain it well(maintenance cost is not high to begin with) and they are highly reliable.

All car have problems, go join all the owners forum and you will be enlightened.All cars are the same.

All i can say IMO know your spec, and pick the best car that suit your budget. Thats why i bought a Preve. It a big car/spacious for the $$ u paid, handles well, power is more then enough. T&H equivalent car is plain terrible joke.

If i can choose again will i buy a Preve ? No i will not. Just bcz i got bored with the car itself.
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The KIA forte I am owning having similar problem too

1. rattling sound from dashboard on the air cond vent on the right side of center. The SC opened up and showed to me. All clips clips here, clips clips there. They have to apply more spounge adhesive to tighthen the clips. This has reduced the rattling problem just not sure when will come back.
2. The pull left problem occurred too - The SC has to adjust the chamber nut to fix the problem.
3. Now I heard some minor engine noise klink klink klink .. very tiny sound started after 10-15 mins drive. Well I give up already because SC also very difficult to catch it. Just turn on the Radio and assuming no problem.

So, not only proton having problem. This is for sure.

I think your severe problem is CVT gearbox - you have to pray hard so it will not come back after the warranty. After that, you need to pay a lot. How many years of warranty?

If I can choose again tongue.gif .. I think I will choose Forte again smile.gif because it really cool with its price. thumbup.gif
bennedict82
post Mar 31 2013, 04:00 PM

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QUOTE(kadajawi @ Mar 31 2013, 02:39 PM)
No, we pay the extra 75% to make the government happy (or to finance the health care system or whatever..., I have no clue where the money is actually going, Proton may be getting funds for R&D for example, which would bring down development costs).

Toyota (and other car makers) are using the ignorance of the people (thinking Toyotas etc. are more expensive due to high taxes) to charge more for cars than they should actually cost. Also, the Miti may not approve cars if they are priced too low (i.e. competitive with Proton and Perodua), so that certainly drives up prices for non-local car makers. However that basically _forces_ other car makers to make more profits. And while companies like VW, Ford etc. use the additional money to improve the specs, Toyota is using the money... well, to improve the size of their wallets probably.

In any case, I'd argue that Protons simply have to be built for an extremely low cost, because otherwise Malaysians would not be willing to buy them. But the problem is if you don't have any money to build a car with proper materials and with the required time and care, if you don't have the money to reject lower quality parts, if you don't have the money to get skilled workers and train them properly, then that drives down quality.

Other car makers don't need to cut costs that much and can still have a nice profit.

For a while Opel tried to cut costs so much by pressuring vendors to make things cheaper etc. that the quality tanked.

It is not so hard to imagine that when Proton earns more per car, they also can deliver higher quality. Likewise products by Chinese companies for China are sometimes of lower quality than the same products meant for export, simply because those products are sold for higher prices. I'm sure if the Preve were priced like the Altis it actually competes with, and that money went into the making of the car and improving the service centers, it would be a really good one, reliable and solid, well speced and safe.

As for 75 vs 10-20%... basically in other countries more money arrives at Proton - despite lower prices - to build the car. More money can lead to better quality.
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Thanks for your advice. Everyone of us in fact care about our Protons

Hopefully they really realize the problems and start improving whatever they can and become more competitive in the world market.
bennedict82
post Mar 31 2013, 05:15 PM

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QUOTE(fadzly @ Mar 31 2013, 04:50 PM)
What u pay is what u get. Full stop
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This is right if our world just Malaysia. But the world is so big and we start compare to others. Unless our country is communism... Means "When I speak, you listen".

Now the people not satisfy and questions why we have to pay so much of money to buy LOW QUALITY car. But other countries doesn't need to pay 75% tax. Unless we donno, then we cannot ask.

I remember 20-25 yrs ago when our Dr M introduce Saga / Wira / Iswara and no AP, the people only allowed to buy Proton and no foreign cars, no perodua, no naza .... Totally no need to compete to each other. no complaints too .. thumbup.gif

This post has been edited by bennedict82: Mar 31 2013, 05:19 PM
bennedict82
post Apr 1 2013, 11:35 AM

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QUOTE(joefbi @ Apr 1 2013, 10:57 AM)
im working in the automotive sector...

actually, all manufacturer got a same language, heard ISO? SIRIM?
yeah, they implemented ISO/TS16949 standard for automotive manufacturing,
plus QS9000 (EU Standard), TPS (toyota), plus all good benchmarking program
from various giant automotive manufacturer only to get better quality, good product.

they are no different in the quality language between these manufacturer is malaysia,
so you all cant say proton dont have a good Quality management (i know it, im in this business). but...this is the main culprit in the national automotive sector...POLITICS.
this is the thing that bring proton down. everybody want to make money for thier own greed pockets without thinking of customers satisfaction.

our company got records, cheats by suppliers by changing thier material spec (low spec) without approval and become major issues. so the end customer (car buyer)
feel the pain. the system was there. but we leak in control them. this is what actually happen...and we are improving it time by time. well, 'malaysia boleh' is always give a bad image compare to good.
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Thanks for sharing. Is the time to change and improve rclxms.gif rclxms.gif
bennedict82
post Apr 1 2013, 12:39 PM

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QUOTE(durianpuff @ Apr 1 2013, 12:07 PM)
This is true. Average Malaysians are terrible bunch to manage. Like to do work/tasks with a "tidak apa" attitude.
Last time I had to ask-leave some workers because of this. Quality of work compromised because of their bloody attitude.
You insist on maintaining high standards of work quality, they give you that "why you so demanding?" face...
So ask yourself, are you willing to do quality work? If yourself not willing, then we cant blame others for not doing quality work too.  sad.gif
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Haha.... I would like to add one more phrase they always say out: "If you don't like, go to buy others" ...

This post has been edited by bennedict82: Apr 1 2013, 12:41 PM
bennedict82
post Apr 2 2013, 10:38 AM

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QUOTE(durianpuff @ Apr 1 2013, 02:37 PM)
you'll be suprised. executives also this kinda attitude.
really disappointing  sad.gif
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Right! The foreman root to us is because their executives don't know how to educate them. Same to all organization. If you hit the bad boss, means the staff will not be so good as well in most of the cases.


But, I think now they improve a lot as few of our potong owners mentioned. I believe. So we should give chance.
bennedict82
post Apr 2 2013, 10:48 AM

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QUOTE(Daniel John @ Apr 2 2013, 10:46 AM)
i never had any problem that u all mention here with my proton...
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Fair to potong. Some of us telling very old stories. I haven't go back to potong since 8 yrs ago.

But for sure I heard about service maintenance still quite expensive for potong nowadays.

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