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 The Official Maxis FTTH Thread | v4, Maxis Home Fibre Internet, from RM148

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zerouzer
post Jan 27 2015, 11:08 PM

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yep all back to normal now.. phew

sitescope
post Jan 27 2015, 11:53 PM

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anyone pay their bil via m2u ?
select maxis mobile sdn bhd for both account (data & voice) ?


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CmLimExa
post Jan 28 2015, 09:22 AM

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Can someone actually get the MAXIS agents here to actually liaison with us in regards to what is going on at the moment? I don't want this kind of thing to go on for the whole year itself.

Dahlah trying to stream twitch.tv and other sites are bad, but youtube as well?! Crazylah! vmad.gif
sordanny
post Jan 28 2015, 11:03 AM

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QUOTE(CmLimExa @ Jan 28 2015, 09:22 AM)
Can someone actually get the MAXIS agents here to actually liaison with us in regards to what is going on at the moment? I don't want this kind of thing to go on for the whole year itself.

Dahlah trying to stream twitch.tv and other sites are bad, but youtube as well?! Crazylah! vmad.gif
*
There are no official Maxis rep here and probably won't be
But u can share your anger at official Maxis Twitter channel

sordanny
post Jan 28 2015, 11:13 AM

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And for the Maxis fibre internet experience, I'm disappointed

I suspect the slowdown yesterday night is probably due to Maxis speed throttling during night peak hours, but comeon throttling to less than 1mb..... That is too much
And somemore, I come home from work and would like to enjoy the time from then until I sleep, it is an absolute disaster speed throttled during that time

I woke up about 7am and found internet speed restored. Made some speedtest and all results about 9+mb up, 10+mb down
sordanny
post Jan 28 2015, 11:18 AM

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I hope today when I reach home the same thing won't happen again
sitescope
post Jan 28 2015, 02:38 PM

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QUOTE(sordanny @ Jan 28 2015, 11:13 AM)
And for the Maxis fibre internet experience, I'm disappointed

I suspect the slowdown yesterday night is probably due to Maxis speed throttling during night peak hours, but comeon throttling to less than 1mb..... That is too much
And somemore, I come home from work and would like to enjoy the time from then until I sleep, it is an absolute disaster speed throttled during that time

I woke up about 7am and found internet speed restored. Made some speedtest and all results about 9+mb up, 10+mb down
*
Looks like this maxis is for people who works on syif... Works from 8pm - 6am...
Go back 7am & enjoy unlimited speed while other people go to work...
I dun understand why SKMM kenot do anything about this...

This post has been edited by sitescope: Jan 28 2015, 03:20 PM
sordanny
post Jan 28 2015, 04:48 PM

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QUOTE(sitescope @ Jan 28 2015, 02:38 PM)
Looks like this maxis is for people who works on syif... Works from 8pm - 6am...
Go back 7am & enjoy unlimited speed while other people go to work...
I dun understand why SKMM kenot do anything about this...
*
SKMM basically can't/won't do much because the internet is not cut off, just traffic shaping was "applied to torrents only to prevent the small percentage of heavy users from affecting the user experience of the rest of users". And remember, the speed provided to users are on a "best effort" basis only, not guaranteed speeds

In overseas, telcos only sniff out torrent packets and not affecting the overall download speed
But the experience we shared about last night was drastic. First the internet was disconnected and after reboot router speedtest showed less than 1mb down but 10mb up

I hope it is only a random event last night, in future won't happen anymore

sordanny
post Jan 28 2015, 06:34 PM

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Current speed:
user posted image user posted image user posted image

Will continue to monitor
I hope this kinda speed is stable and continue like this

3536837
post Jan 28 2015, 09:34 PM

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This post has been edited by 3536837: Jan 30 2015, 04:29 PM
danieltay
post Jan 29 2015, 01:44 AM

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My internet connection has suddenly disconnected twice today.

When I went to see the router, all the lights are working. After switch off and switch on again, it is working again.

It happened once about 28 Jan, 7.30pm and 29 Jan, 1.30am. Anyone facing th same issue?

Any expert here? Why all lights on the router working but no internet connection? Scary!

This post has been edited by danieltay: Jan 29 2015, 01:46 AM
sitescope
post Jan 29 2015, 09:34 AM

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QUOTE(danieltay @ Jan 29 2015, 01:44 AM)
My internet connection has suddenly disconnected twice today.

When I went to see the router, all the lights are working. After switch off and switch on again, it is working again.

It happened once about 28 Jan, 7.30pm and 29 Jan, 1.30am. Anyone facing th same issue?

Any expert here? Why all lights on the router working but no internet connection? Scary!
*
Router model ?
CmLimExa
post Jan 29 2015, 09:39 AM

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The same issue happened to me, but it was two days ago at 2200 Hours SHARP.

Is this sort of issue widespread amongst you guys as well?
aceedburn
post Jan 29 2015, 10:20 AM

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QUOTE(CmLimExa @ Jan 29 2015, 09:39 AM)
The same issue happened to me, but it was two days ago at 2200 Hours SHARP.

Is this sort of issue widespread amongst you guys as well?
*
All of you are aware that every 48 hours the ip gets renewed and there is a couple of minutes downtime during the ip renewal process right? This could be what's happening to you.
sordanny
post Jan 29 2015, 12:58 PM

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QUOTE(danieltay @ Jan 29 2015, 01:44 AM)
My internet connection has suddenly disconnected twice today.

When I went to see the router, all the lights are working. After switch off and switch on again, it is working again.

It happened once about 28 Jan, 7.30pm and 29 Jan, 1.30am. Anyone facing th same issue?

Any expert here? Why all lights on the router working but no internet connection? Scary!
*
Yes I get this same issue yesterday at night about 8pm. But I didn't need to reboot router just suddenly it was working again but speed is noticeably slower
Kinda like some throttling applied but speedtest shows it's normal. Downloading from few sites speed is quite fast, about 900kbps so it's still OK. Youtube was also OK

QUOTE(aceedburn @ Jan 29 2015, 10:20 AM)
All of you are aware that every 48 hours the ip gets renewed and there is a couple of minutes downtime during the ip renewal process right? This could be what's happening to you.
*
IC. I didn't know about this
Will changing to a public IP fix this?

aceedburn
post Jan 29 2015, 02:26 PM

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QUOTE(sordanny @ Jan 29 2015, 12:58 PM)
IC. I didn't know about this
Will changing to a public IP fix this?
*
Hmm, not so sure but public ip is definitely the way to go if you're hosting a server, have cctv or want to do port forwarding.
danieltay
post Jan 29 2015, 02:31 PM

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QUOTE(aceedburn @ Jan 29 2015, 10:20 AM)
All of you are aware that every 48 hours the ip gets renewed and there is a couple of minutes downtime during the ip renewal process right? This could be what's happening to you.
*
Nope this is not the issue, the internet is down twice within 6 hours apart.
danieltay
post Jan 29 2015, 02:32 PM

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QUOTE(sitescope @ Jan 29 2015, 09:34 AM)
Router model ?
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TG784n v3, Software Release 10.2.8.3(CN)
danieltay
post Jan 29 2015, 02:35 PM

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QUOTE(sordanny @ Jan 29 2015, 12:58 PM)
Yes I get this same issue yesterday at night about 8pm. But I didn't need to reboot router just suddenly it was working again but speed is noticeably slower
Kinda like some throttling applied but speedtest shows it's normal. Downloading from few sites speed is quite fast, about 900kbps so it's still OK. Youtube was also OK
IC. I didn't know about this
Will changing to a public IP fix this?
*
Mind one I waited for about 5 minutes but nothing happened. I first thought it was my wifi issue. Then I used wired, still the same. And I proceed to reboot.

After so many years launching, Maxis FTTH is still not ready for big time. Yet they dared to advertise, looking for more victims!


sitescope
post Jan 29 2015, 03:05 PM

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QUOTE(danieltay @ Jan 29 2015, 02:32 PM)
TG784n v3, Software Release 10.2.8.3(CN)
*
QUOTE(danieltay @ Jan 29 2015, 02:35 PM)
Mind one I waited for about 5 minutes but nothing happened. I first thought it was my wifi issue. Then I used wired, still the same. And I proceed to reboot.

After so many years launching, Maxis FTTH is still not ready for big time. Yet they dared to advertise, looking for more victims!
*
This is expected until u chg that thomson router to any custom router...

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