TS already MIA long ago, so this issue can be considered closed liau. The fact is that there are many rude and racist people out there.

What we as buyers need to do is not to support such buyers. It does not matter what we say or explain here - TS felt that he was wronged and treated badly.

No matter how we explain ' Hak Yan" as "Guest", etc, the mannerism of the staff there, tone of voice is something that we cannot experience cos we were not there.

TS will never go back there again. Period. As for the rest of us, we should take everything with a pinch of salt.