QUOTE(AristaEmpire @ Jul 2 2013, 06:30 PM)
Maybe this Astro IPTV still new to Maxis and most condo/property are using TM infrastructure so they might facing some technical problems and their Technicians need time to cater it. Also one of the reason why the installation need to queue so long from now. There are limited Technicians can be arranged for such installations.
Maxis Fibre internet connection itself so far is good. None of my customer complaint so far. They just complaint about the Astro IPTV connection only.
I have a customer just installed Astro IPTV also having problem but after that been fixed by TM engineers. It was caused by copper line connected to phone socket. Initially it was blue + white lines connecting the socket but according to TM line in different colour has different strength of signal and normally blue + white is enough for phone, fax, and 5Mbps internet. However, when it comes to Maxis, the minimum is 10M and needs orange + white lines instead. No matter how, if got problem must let their Technician check first only can confirm.
Astro Technician came to my condo today supposingly for installation of Maxis Fiber and Astro IPTV. When he look at my place, he said got problem. He told me Maxis Fibre uses RJ45 connection and not phone line. Some more he say need to pull network cable, drill hole here and there from riser room all the way to my unit.Maxis Fibre internet connection itself so far is good. None of my customer complaint so far. They just complaint about the Astro IPTV connection only.
I have a customer just installed Astro IPTV also having problem but after that been fixed by TM engineers. It was caused by copper line connected to phone socket. Initially it was blue + white lines connecting the socket but according to TM line in different colour has different strength of signal and normally blue + white is enough for phone, fax, and 5Mbps internet. However, when it comes to Maxis, the minimum is 10M and needs orange + white lines instead. No matter how, if got problem must let their Technician check first only can confirm.
My Unifi contract ended yesterday, which I terminated already (after being loyal to them for 2 years). Now only tell me Maxis cannot use the telephone line like what Unifi did previously. WTF? WTF? WTF?
Now I'm broadband-less