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> [WTComplain] Against Infinity(elite member), BEWARE

accs_centre
post Apr 11 2006, 10:02 AM

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Wow..suddenly so many people to comment here..

Talking back to Internet info search.. Someone delighted me..
Where and what is the source stated the headphone has 'fade-in and fade-out' feature? This fade-in,fade-out all the time is stated by Infinity and few End-user on the internet. End-user say about the fade-in, fade-out sound, but didnt say it is a feature. Only Infinity does..

From i created this thread until now, Infinity has revealed some info that he misleading/giving wrong info to me in selling this heaphone. This included:

1. He told me it is one year old and he only used it like less than 1 month in pm when i ask about the condition. Later, he said here, it is one year old but used 3 months. Does he lie somewhere?

2. When i got the headphone, after a afternoon battery charge, i tested and found the problem. Then i sms him.. He didnt tell me on the fade-in, fade out is a feature..he asked me charge again.. Okie..Next day, i sms him again.. I said same problem occurs. He asked me to locate the transmitter, Adjust the volumn to solve the problem. It didnt solve. At Last, he asked me to try on DVD Player and Hi-Fi. Until i tried all and cant work..I asked for refund..He never asked me to return to him to have a check 1st to see it is faulty or not..Directly say only 80% refund cuz That is a feature..If he said return to him for a check 1st (like now he sent to mediaplex), then there wont be exist of this thread. Asked me to try so many solution then only say it is a feature?

And if we see from Senn website, there is nothing regard to the fade-in, fade-out is so called feature.. Have a look..

General Description
The RS 85 wireless RF headphone system with open, circumaural headphones features HiDyn plus (tm) noise reduction for wide dynamics and superb sound quality, ensuring a very natural and detailed sound reproduction. The RS 85 comes equipped with Center-Lock TM Auto-Tuning. A simple touch of a button, and the
headphones will automtically adjust to the transmitter (and can simply be re-turned with a second touch if it locks on to your neighbour's transmitter).
Features
Uncompromising sound quality due to HiDyn plus (tm) noise reduction
Lightweight, comfortable headphones incorporate volume control, one-touch auto-tuning and SAW input filter to eliminate RF interferences
Reception through walls and ceilings, in the home and outside in the garden within a range of up to approx. 100 m
Two switchable channels
Supplied with second accupack
Special audio filter in the transmitter eliminates TV interference
2-year guarantee

http://www.sennheiser.com/sennheiser/icm_eng.nsf/root/04957

accs_centre
post Apr 11 2006, 10:07 AM

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3. At the early time in this thread, He keep saying if the unit is faulty, then only he refund.. If that is feature, no refund..

If it is not a feature claimed by Sennheiser? Just can proof it is faulty then can refund?

Until i got info that whole batch has problem. He add-on, Faulty at sennheiser side he wont responsible as well..

Is this really fair to me? If it is a feature, maybe u all can blame me.. But if it is faulty but not only this particular set but whole set, then i have to accept it also?

4. He also describe the fade-in,fade-out as 'irritating' when he just got the unit.. Does he treat that as 'problem' as well? Nop..he just think it is irritating..So sell to me without telling me this..

This post has been edited by accs_centre: Apr 11 2006, 10:34 AM
a_yu_volution
post Apr 11 2006, 10:20 AM

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......guyz...heres an insight....mediaplex engineer dunno wats the prob...they sent it back to sennheiser centre(singapore most prolly) last nite.......mediaplex oso dunno how long senn will settle it....

so....since seller insisting to wait for the result to come out...wat do do...havto wait till then....

to all...i suggest to cool ur heads...and jz wait for the result...altho dem mah fan for buyer...but still the stuff had been sent out liao...and cant do nething but wait...

anyway...since both party duwan stand down...so JZ WAIT....

clearly seller r not satisfied wif the claim the thing is faulty..so he seek for a CONFIRM result...tat is from mediaplex or senn centre...i hope the result will satisfy seller and buyer ..so both can proceed to resolution...

and since tis will result in final result..pls...watever the outcome...abide to it....later dun go ask the capacitor company to verify its faulty or not...

This post has been edited by a_yu_volution: Apr 11 2006, 10:38 AM
accs_centre
post Apr 11 2006, 10:45 AM

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QUOTE(a_yu_volution @ Apr 11 2006, 10:20 AM)
......guyz...heres an insight....mediaplex engineer dunno wats the prob...they sent it back to sennheiser centre(singapore most prolly) last nite.......mediaplex oso dunno how long senn will settle it....

so....since seller insisting to wait for the result to come out...wat do do...havto wait till then....

to all...i suggest to cool ur heads...and jz wait for the result...altho dem mah fan for buyer...but still the stuff had been sent out liao...and cant do nething but wait...

anyway...since both party duwan stand down...so JZ WAIT....

clearly seller r not satisfied wif the claim the thing is faulty..so he seek for a CONFIRM result...tat is from mediaplex or senn centre...i hope the result will satisfy seller and buyer ..so both can proceed to resolution...

and since tis will result in final result..pls...watever the outcome...abide to it....later dun go ask the capacitor company to verify its faulty or not...
*
The seller has clearly state that..

If it is whole batch problem, he is not responsible for that..

So, if this is no problem in the eyes of u all.. it's fine..

then it also means i can actually sell out the unit later..if my buyer complain me, i can refer back the result here..Of cuz, i will not include manufacturer batch problem into my personal warranty.. Hope my buyer will understand..

This post has been edited by accs_centre: Apr 11 2006, 10:48 AM
a_yu_volution
post Apr 11 2006, 11:18 AM

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if its batch problem then theres no transaction/deal at all....by proceeding to sell a stuff tat in watsoever problem be it batch prob or then its a form of faulty...yes he is not responsible to the problem itself...BUT HE IS RESPONSIBLE FOR THE TRANSACTION/DEAL....BY CREATING/PROCEED WIF A DEAL TAT IS NOT SUPPOSED TO BE A DEAL AT ALL...its a NULL DEAL....

wat i mean is..if the stuff is to be found batch prob or faulty...then a full refund is needed as there shud never be a product transaction or change hand AT ALL in the first place...

by changing hands its already consider as selling/transaction a faulty/known problem/batch prob/watever problem stuff...as long the word problem is there then it shud not be sold by all means and purpose...unless stated clearly to acknowledge the buyer so the buyer is aware...and can do his judgement to proceed or not...its the buyer rights to knopw tis kind of info....

tat is wat i understand wif 2nd hand transaction...

THIS ONI APPLIES TO A FAULTY STUFF...IF ITS NOT FAULTY THEN THE SELLER IS SELLING A GOOD STUFF...

Main Entry: faulty
Pronunciation: 'fol-tE
Function: adjective
Inflected Form(s): fault·i·er; -est
: marked by fault or defect : IMPERFECT

if the stuff behave how it supposed to be then its not faulty..but if its not then its faulty...how r u supposed to know whether its behaving like it supposed to be...WAIT FOR THE SENN CENTRE RESULT...
accs_centre
post Apr 11 2006, 11:28 AM

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QUOTE(a_yu_volution @ Apr 11 2006, 11:18 AM)
if its batch problem then theres no transaction/deal at all....by proceeding to sell a stuff tat in watsoever problem be it batch prob or then its a form of faulty...yes he is not responsible to the problem itself...BUT HE IS RESPONSIBLE FOR THE TRANSACTION/DEAL....BY CREATING/PROCEED WIF A DEAL TAT IS NOT SUPPOSED  TO BE A DEAL AT ALL...its a NULL DEAL....

wat i mean is..if the stuff is to be found batch prob or faulty...then a full refund is needed as there shud never be a product transaction or change hand AT ALL in the first place...

by changing hands its already consider as selling/transaction a faulty/known problem/batch prob/watever problem stuff...as long the word problem is there then it shud not be sold by all means and purpose...unless stated clearly to acknowledge the buyer so the buyer is aware...and can do his judgement to proceed or not...its the buyer rights to knopw tis kind of info....

tat is wat i understand wif 2nd hand transaction...

THIS ONI APPLIES TO A FAULTY STUFF...IF ITS NOT FAULTY THEN THE SELLER IS SELLING A GOOD STUFF...

Main Entry: faulty
Pronunciation: 'fol-tE
Function: adjective
Inflected Form(s): fault·i·er; -est
: marked by fault or defect : IMPERFECT

if the stuff behave how it supposed to be then its not faulty..but if its not then its faulty...how r u supposed to know whether its behaving like it supposed to be...WAIT FOR THE SENN CENTRE RESULT...
*
I agree with your words.. If infinity also agree that if Mediaplex/Senn state that it is batch faulty, and he take the responsible then okie for me.. If Mediaplex/Senn say it has no batch faulty and it just act like that waty, then i accept this headphone..

But dunno infinity would agree with this or not...(cuz in previous post, he already said that if batch faulty, he will not refund also)

This post has been edited by accs_centre: Apr 11 2006, 11:35 AM
Infinity
post Apr 11 2006, 12:17 PM

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QUOTE
But dunno infinity would agree with this or not...(cuz in previous post, he already said that if batch faulty, he will not refund also)


don't put words into my mouth pls quote me where (if it is a feature 'like that' as proven to by sennheiser, then it is not a batch faulty)

anyway, let say u buy from shop and it's a batch fault, do u think the shop will full refund ? i just want to know full refund or not only. YES OR NO. If YES, i meet u at mediaplex anytime convenient to u. Bulk buy 10, open it use for 1 month (warranty is 2 years) and send it back smile.gif u'll get ur full refund from the shop (if u think so this will happen)

a_yu_volution: the problem is he jumps into conclusion too fast because he doesn't like the feature at all and thinks he was cheated and wanted full refund. And he would only get refund, if it's a faulty and not feature. So watever he does, he will try to blur everyone's mind by saying it's faulty, even get his gang in to say it's faulty to make it looks more confidence.

the picture is clear, when mediaplex come out with the result. People should not listen to those supporters who was no technical knowledge to make the judgement but wait for senn engineer to verify. If u say it's not fair for u to not have headphone to use, it's not going to be fair to me to refund u without a proof that it's faulty or feature.
accs_centre
post Apr 11 2006, 12:27 PM

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Not i draw conclusion too fast..But just anmesia has told it is whole batch problem and soon u said manufaturer side faulty is not in ur warranty...i dun put words into ur mouth..

Okie..make it simple..When mediaplex has its result..

1. If Mediaplex say it is not feature..it is faulty totally..
Q: What will u do?

2. If Mediaplex say it is not feature but product design faulty..
Q What will u do?

Please answer accordingly.. thanks

My Turn to Answer:

1. If mediaplex say it is a feature..Nothing faulty.
My answer: okie..I accept it..

This post has been edited by accs_centre: Apr 11 2006, 12:30 PM
Infinity
post Apr 11 2006, 12:33 PM

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QUOTE(accs_centre @ Apr 11 2006, 12:27 PM)
Not i draw conclusion too fast..But just anmesia has told it is whole batch problem and soon u said manufaturer side faulty is not in ur warranty...i dun put words into ur mouth..

Okie..make it simple..When mediaplex has its result..

1. If Mediaplex say it is not feature..it is faulty totally..
Q: What will u do? Repair/refund


2. If Mediaplex say it is not feature but product design faulty..
Q What will u do? Repair/refund

Please answer accordingly.. thanks

My Turn to Answer:

1. If mediaplex say it is a feature..Nothing faulty.
My answer: okie..I accept it..
*
accs: how come u trust anmesia more than senn engineer ? i don't understand at all.

btw, i don't know how many times i want to say, my reply from yesterday after sending it to sennheiser made it very clear that, if it's faulty, Repair my cost, refund. nothing hidden. if u have problem understanding that, i can rephase or put it in a language you can better understand. I am making is as transparent as it is. But u keep on turning round and round and round saying it's faulty even WITHOUT senn engineer result.

This post has been edited by Infinity: Apr 11 2006, 12:43 PM
a_yu_volution
post Apr 11 2006, 12:35 PM

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good...as we can see if its faulty seller will refund...but if its a feature...buyer is willing to accept...

so i hope both side can keep ur words k...

so pls wait for the results and argue no more k....peace...

time and senn engy will tell...


accs_centre
post Apr 11 2006, 12:36 PM

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QUOTE(a_yu_volution @ Apr 11 2006, 12:35 PM)
good...as we can see if its faulty seller will refund...but if its a feature...buyer is willing to accept...

so i hope both side can keep ur words k...

so pls wait for the results and argue no more k....peace...

time and senn engy will tell...
*
Yup.. But i need to confirm this with infinity. So no argue when mediaplex ccome out with result later..

1. If Mediaplex say it is not feature..it is faulty totally..
Q: What will u do?

2. If Mediaplex say it is not feature but product design faulty..(means whole batch hv the faulty problem)
Q What will u do?

Please answer accordingly.. thanks

My Turn to Answer:

1. If mediaplex say it is a feature..Nothing faulty.
My answer: okie..I accept it..

This post has been edited by accs_centre: Apr 11 2006, 12:39 PM
Infinity
post Apr 11 2006, 12:49 PM

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QUOTE(accs_centre @ Apr 11 2006, 12:36 PM)
Yup.. But i need to confirm this with infinity. So no argue when mediaplex ccome out with result later..

1. If Mediaplex say it is not feature..it is faulty totally..
Q: What will u do?

2. If Mediaplex say it is not feature but product design faulty..(means whole batch hv the faulty problem)
Q What will u do?

Please answer accordingly.. thanks

My Turn to Answer:

1. If mediaplex say it is a feature..Nothing faulty.
My answer: okie..I accept it..
*
i already confirm earlier, u keep on turning and turning round and round asking the same question. I feel so retarted needing to repeat the same things so many times. Ya, else later ppl said i never say, or i'm hiding anything then it's bad to me. But anyway ppl already see i'm bad no matter wat, and accs the innocent buyer is a pity fellow who got cheated by Infinity. rclxub.gif
Infinity
post Apr 11 2006, 12:53 PM

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QUOTE
Uncompromising sound quality due to HiDyn plus (tm) noise reduction


i wonder how does that work smile.gif

if noise got reduced, is there a possibility that sound will also got reduced ? 80% noise and 20% sound reduction ? i don't know i'm just guessing.
accs_centre
post Apr 11 2006, 12:54 PM

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Can u pls answer ONCE again to clarify? For me u r the oen who turn here turn there..

1. If Mediaplex say it is not feature..it is faulty totally..
Q: What will u do?

2. If Mediaplex say it is not feature but product design faulty..(means whole batch hv the faulty problem)
Q What will u do?

Please answer accordingly.. thanks

My Turn to Answer:

1. If mediaplex say it is a feature..Nothing faulty.
My answer: okie..I accept it..

eng98
post Apr 11 2006, 02:09 PM

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Y dun infinity straight answer him since his england is not in ur standard.. i guess all ppl understand infinity statement but only buyer dun understand.....
accs_centre
post Apr 11 2006, 02:29 PM

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Ya.. i dont understand well..
Or can u answer,eng98?
KilJim
post Apr 11 2006, 03:03 PM

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QUOTE(accs_centre @ Apr 11 2006, 12:54 PM)
Can u pls answer ONCE again to clarify? For me u r the oen who turn here turn there..

1. If Mediaplex say it is not feature..it is faulty totally..
Q: What will u do?

2. If Mediaplex say it is not feature but product design faulty..(means whole batch hv the faulty problem)
Q What will u do?

Please answer accordingly.. thanks

My Turn to Answer:

1. If mediaplex say it is a feature..Nothing faulty.
My answer: okie..I accept it..
*
The answers that he gave were :

1. Infinity will refund or bear the repair charges

2. He'll be sending you back headphones and you decide what's gonna happen with it. No refund


accs_centre
post Apr 11 2006, 03:55 PM

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QUOTE(a_yu_volution @ Apr 11 2006, 11:18 AM)
if its batch problem then theres no transaction/deal at all....by proceeding to sell a stuff tat in watsoever problem be it batch prob or then its a form of faulty...yes he is not responsible to the problem itself...BUT HE IS RESPONSIBLE FOR THE TRANSACTION/DEAL....BY CREATING/PROCEED WIF A DEAL TAT IS NOT SUPPOSED  TO BE A DEAL AT ALL...its a NULL DEAL....

wat i mean is..if the stuff is to be found batch prob or faulty...then a full refund is needed as there shud never be a product transaction or change hand AT ALL in the first place...

by changing hands its already consider as selling/transaction a faulty/known problem/batch prob/watever problem stuff...as long the word problem is there then it shud not be sold by all means and purpose...unless stated clearly to acknowledge the buyer so the buyer is aware...and can do his judgement to proceed or not...its the buyer rights to knopw tis kind of info....
*
QUOTE(KilJim @ Apr 11 2006, 03:03 PM)
The answers that he gave were :

2. If Mediaplex say it is not feature but product design faulty..(means whole batch hv the faulty problem)
Q What will u do?

2. He'll be sending you back headphones and you decide what's gonna happen with it. No refund
*
This is the part i wanna confirm.. Thanks KilJim..
Not Fair to me if it is bacth problem and He'll be sending you back headphones and you decide what's gonna happen with it. No refund
accs_centre
post Apr 11 2006, 04:05 PM

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Some Normal Logic when the product is covered by Official Manufacturer Warranty..
1. IF Product is not faulty and that is the feature designed
---> Buyer has no way to ask for refund
---> Seller no need to do anything

2. IF Product is out of service
----> Buyer return the goods to Seller
---> Seller send back to company and claim warranty
----> manufacturer repaired it and send back to seller

3. IF Product is having batch problem
----> Buyer return to Seller
----> Seller return to company and claim warranty
----> Manufacturer Replaced a good one
----> If no good replacement, exchange a same value different model

This post has been edited by accs_centre: Apr 11 2006, 04:11 PM
accs_centre
post Apr 11 2006, 04:09 PM

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But because this time the product is covered by Seller's Personal Warranty only..
1. IF Product is not faulty and that is the feature designed
---> Buyer has no way to ask for refund
---> Seller no need to do anything

2. IF Product is out of service
----> Buyer return the goods to Seller
---> Seller send back to company and claim warranty
----> manufacturer repaired it and send back to seller

3. IF Product is having batch problem
----> Buyer return to Seller
----> Seller cant return to company and claim warranty
----> Seller return to Buyer and no claim can be made

This is really fair to me?

So, what i want is:

If the product is like that one, which is a Feature of this model --- I accept this fact

If the product is like that one, which is considered faulty batch -- I think u should responsible for this..



This post has been edited by accs_centre: Apr 11 2006, 05:18 PM

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