okok, stop arguing. Infinity so rite now ure asking mediaplex examine da unit. if faulty u refund, if not u keep da money and da head phone return to accs? am i rite?

if dat so then case close lor. wait until mediaplex comfirm. but when wud it be?

wait the result from mediaplex...

dun simply come out a conclusion...

by the way... good job Infinity... (for sending the unit back to mediaplex)


thread starter, if the mediaplex say tat unit is not a faulty unit.. i hope tat u learn a lesson tat read reviews from internet as much as possible and study on the item u going to purchase next time....

if the unit is a faulty unit, hopefully Infinity can refund him..

just abit of misunderstand only la... calm down buddies...



This post has been edited by jonglik: Apr 11 2006, 04:07 AM

he didnt expect the accs to find out the problem so soon i guess. after 7 days, not my problem already..

if the whole batch got problem, then you might stand a chance to change for one from another batch or a different model. with you, accs just have to wait for your 'dunno when', 'dunno how much' refund.

just my twenty ringgit.

serious... both party should wait for the reply from mediaplex..... all ppl here are not trustable unless u know him in person.....

BTW..... do u guys know what is 2nd hand stuff and what is the risk... i do think case like this happen alot... just that buyer want to make it so big coz he is an elite.. i got 1 of this case b4 but i can't do anything since the seller insist say is workable and doesn't want to do anything.... and i just replace a new card thru dealer....

serious... u guys should give space to seller comfirm 1st.... not like banging him like no tomorrow......

edited: some typo

This post has been edited by eng98: Apr 11 2006, 03:43 AM

From what I highlighted, it seems very obviously that you are not satisfied with the fade in fade out features after you using it.
And from what I seen here, you did not do your homework with this fade in fade out features. If you do your
homework, I don't think this problem will arise at all.
And you did mentioned you understand that it was a features, don't you?
Don't tell me, if you wants to buy anything, you did not compare or do your research

You admit you didn't do night and day job. Should we do do our homework before buying?It is absolutely yes, unless you have abundant of money to spent
And don't tell me you buy stock market like you throw a dart, don't you? It is the same here. You could do more intense exercise about the stuff you are going to buy,
but you not. And now you not satisfied with it, you complain.Whose fault is this? You ask yourself.

accs_centre, I think you owed Infinity an apology, don't you?
From your post66 and 67, after ruining his reputation and being flamed for nothing.
If you were him, you would do the same thing wouldn't you?
And even if I was him, I won't refund you by this type of manners. Business is about communication and
responding to each of the party involved. If you did apologize earlier, I don't think this refund thing would face a problem.

This post has been edited by stevanistelrooy: Apr 11 2006, 03:48 AM

and now you calling he kedekut while he is trying to get the answer from mediaplex?

I do agree with Infinity that wait for the Mediaplex result.
If the result falls on your hand, then Infinity should do what he suppose to do.

I'm not siding anyone, but accs_centre, aren't you a little strong headed? From all your post, it seems that you want him to refunds. The things is now at mediaplex, and you should wait as he is trying to prove that the headset is not defective as you claim it was.
If wverything is done accordingly, the answer will be obvious sided to anyone of you.

If you can't even wait, I really speechless. And don't tell me you drive a new bought car, suspected faulty after test 1 time, and straight claim for refund? Ain't logic isn't it?

and the headset fault, we can't judge it. In ethics, we can't blame it for warranty purpose. Who shall take the responsibility for the warranty when the seller and company both holding it? It is questionable, and we can't have a clear answer on this thing. Both side can have their own reason. Seller said he bought from company. Company said they sold to seller, and this thing drags on and on and won't be solved. Best solution, wait for the result from mediaplex.

This post has been edited by stevanistelrooy: Apr 11 2006, 04:00 AM

accs u are lucky that infinity send back to mediaplex to comfirm the problem.... not all seller here do that.... come on guys.. leave some space and time..... he show proof that he send back to mediaplex.. what else u want him to do.......

If the unit doesn't have any problem.. den what u wan accs?? if it does have problem... i believe infinity will mark his word and refund is needed den.....

Dudez, both sides are jez fired up right now.
I believe that the buyer is angry cuz of that "feature" that he didn't expect or want, while the seller is jez angry that the buyer is asking for a refund for an item that he doesn't believe is spoilt, and still the buyer is leaving him no space to retreat even though he has done almost everything he can.

Cut Infinity some slack guys, Y not give him some time period, if Mediaplex doesn't reply by then, then settle for a refund or smthing?
Since the buyer can't be expected to wait forever, while the seller can't be blamed for waiting for Mediaplex to reply.

sometimes buyers and sellers just wan to make the deal.. without notice somethg like the so called warranty...


sellers should define the warranty.. wat is warranty cover..
and buyers should ask everythg about the warranty....

my bad for not defining, but it covers everything that come with the headphone, except it lasted for only 7 days.

that is as good as it get even if u buy from the shop. Not enough ? not fair ? Sorry, I do not think i can offer anything more than wat distributor/sennheiser can offer.

This post has been edited by Infinity: Apr 11 2006, 04:15 AM

QFT

Please keep it civil and try to be objective when looking at this.

As it is, both sides have nothing else to do but wait, so the rest of you guys should do the same and stop the blame game.

Anyway, word of advice to accs_centre, I suggest you reevaluate the way you view a warranty. Don't expect a person to provide the same kind of service you'd expect from a company in regards to warranty. Plus, like it or not, warranty does factor a lot into the price of an item (Especially electronic hardware). Try selling a HDD without warranty.

elite means what??? more post count??

Dear Trade Enforcer,

From your tone of explanation, i would think that you are siding with the seller. I think a trade enforcer is the one whom should be helping both parties resolve peacefully and not pointing fingers.. Forgive me if i am wrong...

NO harm reading the whole thread or at least the R&R right??

plz read all b4 claimin ur statement

btw, buyer is wrong coz dun ask clearly ab this special function...

seller is wrong coz d way he handle d prob is ...... at first say wanna refund onli 80% and now dun wan...

anyway.. i dun wan to care ab things here liao.. u all settle urself... im damn fan liao...

Those who doesnt involve no need fan
just give own comment and the outcome still depend buyer and seller.
Rather than mess up the whole problem and finger pointing those not
involve might try to disolve the problem instead isnt it much better??

duno wats u r sayin... mayb my english is bad


anyway.. i see d onli solution that can b done since both dun wan to step down, is wait for news from d companyb4 d next step can b done... at the meantime, close d topic 1st...


aww... say dun wan bother this topic.. i still come here...

This post has been edited by low yat 82: Apr 11 2006, 07:05 AM

100% agree on the warranty statement. Some buyers like to blinded themselves with cheaper price, even they already pre-warned on what will happend next but end up nightmare clawing around after sometimes and when the issue don't solve within his/her expectation then somebody name will post in here.