did u ground the green cable to earth pin? otherwise the isolated surge no where to go, retain in SP9201DAF and self-destruct to ensure equipment in safe condition...
FYI, SP9201DAF replacement cost should only RM15... may i know where u do the replacement?
if u follow my recommendation to use SF9812DSL to protect ur PC setup, the replacement cost just Rm10 to replace a small cube module which inside the SF9812DSL...
if u only used SP9201DAF to protect tel line but power line not protected, pls take the risk that the surge may come from power line anytime and destruct ur PC setup although SP9201DAF still working...
so far i only receive 2 complain from my customer...
a customer used IT pack, equipments burnt... problem due to wrong installation and caused back surge after investigate by cal-lab staffs...
a customer not following my recommendation to protect his modem and PC, bcos insist want to cut cost...
hence, most the customers who followed my recommendation not complain to me, at least i ensure their equipments in safe condition... maybe have small numbers of unhappy customer but i dont know who they r...
The SP9201DAF protected my equipment, notin damaged...but this is my third one in like 4 months since i last got it...
The total cost would be 43 + 25 + 25 = RM93....thinkin maybe i would be better off getting a belkin....at least that is lifetime warranty....
I got my replacement at Centrepoint DIY. The grounding was also done properly...the SP9201DAF just seems abit too fragile in my opinion....