Direct Line To Digital Modem Only.

Please advise what to get

1. TV, Astro, Xbox/Wii, DVD, HTS + Astro protect

2. PC - phone line protect (line - splitter - modem/phone) + surge protect (laptop, printer, modem)

u can use SF9512DSL or SF9812DSL for your PC equipments and modem...


have any telephone nearby your entertainment system (TV system)?
and do u have connect any antenna to ur TV?

sorry late reply

no telephone connected to the entertainment system yet but maybe xbox in future

no antenna only astro

if only power and astro involved... u can use MDSC0039FC..

HELP! my SF9812 is going crazy. when my modem line is connected through it, the modem disconnect randomly. 2~3 time in one hours.

the TMnet tech ask me to bypass the SF9812 and the disconnection go away.

Any one here have the same issue? Please advice.

connected to any ADSL splitter filter or telephone on ur direct line?

it connect direct from the telephone line. the ADSL filter are only install on my phone outlet, not on the line to the modem.

tried to test without telephone & filter? i means connect telephone cable from Telekom direct to modem...

there have quite number of possibilities...
either telephone cable issues, or SKPXDSL no plugged well (replug it by remove the telephone cover)

Alright, I want to know some recommendation of what item to protect my modem + my computer.

1. try without any filter still the same.
2. try replug the SKPXDSL still the same.
3. Try my using my spare SKPXDSL seems to help. able to online till know for 1 hours plus without disconnecting.

Will keep monitoringthe situation.

Well if really is the SKPXDSL fault does the warranty cover this kind of defect for SKPXDSL?

if 1 set of PC and a modem, without PC to PC networking and no telephone nearby
u can use SF9512DSL, SF9812DSL or SF9512DSL MS2+3...


u can use a analog telephone plug on 9812 itself with the suspected faulty SKPXDSL...
check whether u can heard the normal dial tone from Telekom without any buzz noise at the back ground...

as believe cal-lab wont cover as warranty and as the lightning surge may damaged your SKPXDSL partially...

If that's the case, can you quote me pricing for protecting modem DSL line and RJ-45 cable.

with the combination of DSL & RJ45... it will look alike like this...


or u can provide me the equipments list u tended to protected... i will draft out a diagram according to your requirements and propose u for full protection...

I plan to protect my DSL input into my modem and from my modem RJ-45 to my desktop RJ-45.

all the equipments within the same table?

Yes. All in within the same table.

SF9512DSL or SF9812DSL or SF9512DSL MS2+3 should serve ur equipments nicely if without PC to PC networking or telephone nearby...

How can I tell if this is damage by lighting or is a component defect?

it very difficult to justify, surge may damage component...
if there have the defects, should realized it since the 1st week...

assuming you installed Cal-Lab 1 minutes ago, and lightning striked Cal-Lab after 1 minute and your equipments under working condition... we say that Cal-Lab failed to function after 1 minute usage and claim for 1 to 1 replacement, hence it working to protect your equipments even though u used it 1 minute, so we cant say that it was component defect...

is it working good with ur spare SKPXDSL? if u want to check ur suspected damaged SKPXDSL, u can plug a normal telephone onto it and check whether u can heard to dial tone without buzz background noise at all...