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Troubleshooting (WTA) 3dsxl dead pixel, PLEASE HELP ME !!

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TSleo.t3282
post Mar 5 2013, 12:30 PM, updated 13y ago

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I just bought a 3dsxl on 3/3/2013
And I open it today to find that there is a dead pixel on the upper screen
I didn't drop the console or anything I wont even let anyone touch it and I treat it like a baby
I want to know a couple of things :
1. Is this covered by warranty ?
2. If not how much yo fix it?
3. Is there any home remedies I can try to fix it ?
TSleo.t3282
post Mar 5 2013, 02:04 PM

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thanks so much! i'll keep this thread open in case there are any other complications i will go exchange it today
TSleo.t3282
post Mar 5 2013, 02:04 PM

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thanks so much! i'll keep this thread open in case there are any other complications i will go exchange it today
TSleo.t3282
post Mar 5 2013, 05:52 PM

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Alright like the staff said they won't let me change the dead console cause its not his"policy" I checked the Nintendo forums on the website and they stated that they will change the dead pixel anyone know where a lisenced Nintendo service center is here in Malaysia ?

And worst case scenario if I have to go pay for one myself how muchis it to change ?
TSleo.t3282
post Mar 6 2013, 01:04 PM

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okay i need to re edit, i just called maxsoft in singapore and they told me their office is located in damansara perdana and that the dead pixel is covered by my warranty i am going there today or tomorrow to see if this is true i will be back to you guys shortly

 

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