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Unifi Sabah-Sarawak UNIFI Thread, Free until Dec 24month contract promo

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SUSCandy12
post Sep 25 2019, 01:50 PM

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QUOTE(stormaker @ Sep 25 2019, 09:05 AM)
My main usage is Netflix and was very satisfied with my Unifi 100Mbps for the past 10 months since installed.

But, for the past 1 month, TM decided to throttle my Netflix streaming at night and the quality fluctuate between 480p and 720p, occasionnaly get 1080p for few minutes and can forget about 4K on my Sony 4K TV and Apple TV 4K.

When test speed with Fast and Speedtest app, it's always show almost full speed of 100Mbps. Restart router numerous time but each time will only improved for a very short time.

Very frustrating, any advise on this ? I know by reporting this issue to Netflix and TM will only make them blame each other without any solution.
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It' good if new Singapore ISP players such as Viewqwest and MyRepublic join our HSBB networks. They enjoy better peering with their Singapore hosting companies.

You'd get to enjoy less hops, better latency and less throttling connecting to CDNs in Singapore.
AV_2018
post Sep 25 2019, 03:20 PM

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QUOTE(junclj @ Sep 25 2019, 08:22 AM)
Can you tell me which East Malaysia Unifi user can get <1ms? I can guarantee you can't find anyone of them because all of them who can get <1ms are West Malaysians (or East Malaysian who are moved to KL).
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I mean latency between East Malaysian user and another East Malaysian user. I've tested latency TO ANOTHER user here and got <1ms. It means connecting from TM network to TM network within East Malaysia does not need to go through KL.

This post has been edited by AV_2018: Sep 25 2019, 03:28 PM
mrgenie
post Sep 26 2019, 05:22 PM

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My other statements of speed to Europe/USA remain valid.

BUT I found out when I do speedtest to i.e. kpn.nl it's poor performance.

1Mbps (Megabits!!!) and it's using routes all over eastern Asia, pacific, USA etc..

very dumb to route the traffic that way.

But I found another server in the Netherlands for instance from the University of Twente:

tracert snt.utwente.nl

Tracing route to snt.utwente.nl [130.89.149.254]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms R-KIANSOM [172.22.64.1]
2 2 ms 2 ms 1 ms 58.71.245.62
3 * * * Request timed out.
4 33 ms 28 ms 28 ms 58.71.243.49
5 * * * Request timed out.
6 57 ms 27 ms 27 ms 58.71.241.105
7 * * * Request timed out.
8 205 ms 206 ms 206 ms 172.22.134.5
9 * * * Request timed out.
10 202 ms 202 ms 202 ms 202.151.252.254
11 205 ms 205 ms 205 ms ae0-1204.cr5-lax2.ip4.gtt.net [208.116.134.145]
12 340 ms 340 ms 340 ms xe-0-2-0.cr2-ams2.ip4.gtt.net [89.149.143.182]
13 288 ms 277 ms 278 ms surfnet-gw.ip4.gtt.net [77.67.76.34]
14 274 ms 279 ms 275 ms ae21.zl001a-jnx-01.surf.net [145.145.176.46]
15 289 ms 288 ms 288 ms e0-0-3-0.es001b-jnx-01.surf.net [145.145.4.45]
16 271 ms 418 ms 274 ms utwente-router.customer.surf.net [145.145.4.46]
17 277 ms 278 ms 277 ms cpanel-prod.snt.utwente.nl [130.89.149.254]

This is thus using the sea cable directly from Kuala Lumpur to Europe

And guess what?

Download speed: 80+ Mbps and Upload speed: 45+ Mbps

( I have a 100, 50 subscription)

So to the same country in Europe, just another company Maxis routes my internet
COMPLETELY different.. Instead going all the way through the pacific and USE using the direct cable Kuala Lumpur to Europe!

And completely different speeds!!!

But a user in KL we found out to KPN also using THIS SAME CONNECTION but to KPN!

But to KPN I am forced going through the pacific and USA.

It doesn't make ANY SENSE!

User A to Server A connection A
User B to Server A connection B
User A to Server B connection A
User B to server B connection A

is this some lottery for us customers?

AV_2018
post Sep 26 2019, 06:05 PM

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QUOTE(mrgenie @ Sep 26 2019, 05:22 PM)
My other statements of speed to Europe/USA remain valid.

BUT I found out when I do speedtest to i.e. kpn.nl it's poor performance.

1Mbps (Megabits!!!) and it's using routes all over eastern Asia, pacific, USA etc..

very dumb to route the traffic that way.

But I found another server in the Netherlands for instance from the University of Twente:

tracert snt.utwente.nl

Tracing route to snt.utwente.nl [130.89.149.254]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  R-KIANSOM [172.22.64.1]
  2     2 ms     2 ms     1 ms  58.71.245.62
  3     *        *        *     Request timed out.
  4    33 ms    28 ms    28 ms  58.71.243.49
  5     *        *        *     Request timed out.
  6    57 ms    27 ms    27 ms  58.71.241.105
  7     *        *        *     Request timed out.
  8   205 ms   206 ms   206 ms  172.22.134.5
  9     *        *        *     Request timed out.
10   202 ms   202 ms   202 ms  202.151.252.254
11   205 ms   205 ms   205 ms  ae0-1204.cr5-lax2.ip4.gtt.net [208.116.134.145]
12   340 ms   340 ms   340 ms  xe-0-2-0.cr2-ams2.ip4.gtt.net [89.149.143.182]
13   288 ms   277 ms   278 ms  surfnet-gw.ip4.gtt.net [77.67.76.34]
14   274 ms   279 ms   275 ms  ae21.zl001a-jnx-01.surf.net [145.145.176.46]
15   289 ms   288 ms   288 ms  e0-0-3-0.es001b-jnx-01.surf.net [145.145.4.45]
16   271 ms   418 ms   274 ms  utwente-router.customer.surf.net [145.145.4.46]
17   277 ms   278 ms   277 ms  cpanel-prod.snt.utwente.nl [130.89.149.254]

This is thus using the sea cable directly from Kuala Lumpur to Europe

And guess what?

Download speed: 80+ Mbps and Upload speed: 45+ Mbps

( I have a 100, 50 subscription)

So to the same country in Europe, just another company Maxis routes my internet
COMPLETELY different.. Instead going all the way through the pacific and USE using the direct cable Kuala Lumpur to Europe!

And completely different speeds!!!

But a user in KL we found out to KPN also using THIS SAME CONNECTION but to KPN!

But to KPN I am forced going through the pacific and USA.

It doesn't make ANY SENSE!

User A to Server A connection A
User B to Server A connection B
User A to Server B connection A
User B to server B connection A

is this some lottery for us customers?
*
So you're using Maxis right? Did you post to the Maxis thread as well?
Some say Maxis international routing is better than TM while others say it's worse. So from your data it is worse?

So far all my info on traceroute and speedtests of 800Mbps vs 100Mbps users are based on TM Unifi and does not apply to Maxis which has their own routing and speed limit policies.

This post has been edited by AV_2018: Sep 26 2019, 06:21 PM
doket
post Sep 27 2019, 11:35 PM

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any idea what wrong with my unifi? already been 3 nights, every night around 11pm, my unifi getting disconnect. i have to restart it. so annoying...
AV_2018
post Sep 28 2019, 11:06 AM

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QUOTE(doket @ Sep 27 2019, 11:35 PM)
any idea what wrong with my unifi? already been 3 nights, every night around 11pm, my unifi getting disconnect. i have to restart it. so annoying...
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Check router logs for hints on what's the cause.
Salamander
post Sep 29 2019, 09:09 AM

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QUOTE(doket @ Sep 27 2019, 11:35 PM)
any idea what wrong with my unifi? already been 3 nights, every night around 11pm, my unifi getting disconnect. i have to restart it. so annoying...
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It's been happening to me lately as well. I did make an initial call, and they reset my port but I wanted to wait quite a bit longer before I opened a ticket. I do notice the disconnections still happening, but at a far less frequency than they were happening at it's highest point. I may just wait a little longer before opening a ticket but it's still annoying as hell.

12PM 01/10/2k19, outage in my area atm, luyang kk. Funny it always happens in conjunction when the water supply is cut off, do they do maintenance at the same time all the time?

Update: 1:24PM it's back up now

This post has been edited by Salamander: Oct 1 2019, 01:25 PM
altk1989
post Oct 11 2019, 10:16 AM

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Taman Tunku Miri Area finally pulling Fiber Cable now rclxms.gif rclxms.gif rclxms.gif
Saw it pulling from Soon Hap Garden till Servay, laying through sewer and Streamyx tiang, in fact already seen some tiang have the Unifi Little Grey Box already drool.gif drool.gif drool.gif

Try to see if i can take some pic...

Been waiting for so long...... cry.gif

PS: Just noticed that i post in wrg section sweat.gif

I wonder if Unifi reduce the Latency from Kuching Hub to Semenanjung by a lot? Copper User sweat.gif usually 50MS-110MS just to test Cyberjaya Server......

This post has been edited by altk1989: Oct 11 2019, 10:34 AM
Savor_Savvy
post Oct 11 2019, 11:28 AM

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QUOTE(altk1989 @ Oct 11 2019, 10:16 AM)
Taman Tunku Miri Area finally pulling Fiber Cable now  rclxms.gif  rclxms.gif  rclxms.gif
Saw it pulling from Soon Hap Garden till Servay, laying through sewer and Streamyx tiang, in fact already seen some tiang have the Unifi Little Grey Box already  drool.gif  drool.gif  drool.gif

Try to see if i can take some pic...

Been waiting for so long...... cry.gif

PS: Just noticed that i post in wrg section  sweat.gif

I wonder if Unifi reduce the Latency from Kuching Hub to Semenanjung by a lot? Copper User  sweat.gif  usually 50MS-110MS just to test Cyberjaya Server......
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Nice. I am still waiting. whistling.gif
JuneResources
post Oct 11 2019, 11:44 AM

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QUOTE(altk1989 @ Oct 11 2019, 10:16 AM)
Taman Tunku Miri Area finally pulling Fiber Cable now  rclxms.gif  rclxms.gif  rclxms.gif
Saw it pulling from Soon Hap Garden till Servay, laying through sewer and Streamyx tiang, in fact already seen some tiang have the Unifi Little Grey Box already  drool.gif  drool.gif  drool.gif

Try to see if i can take some pic...

Been waiting for so long...... cry.gif

PS: Just noticed that i post in wrg section  sweat.gif

I wonder if Unifi reduce the Latency from Kuching Hub to Semenanjung by a lot? Copper User  sweat.gif  usually 50MS-110MS just to test Cyberjaya Server......
*
Can share some picture in here?
You just now mentioned servay is which area? Taman Tunku servay?
altk1989
post Oct 11 2019, 02:56 PM

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QUOTE(JuneResources @ Oct 11 2019, 11:44 AM)
Can share some picture in here?
You just now mentioned servay is which area? Taman Tunku servay?
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From the Main Road near the Everwin there all the way till the Taman Tunku Servay, look the left hand side, you will notice the TM poles with Yellow/Black Stripe cable, some of poles even have Unifi Grey Box installed. rclxm9.gif
JuneResources
post Oct 11 2019, 03:55 PM

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QUOTE(altk1989 @ Oct 11 2019, 02:56 PM)
From the Main Road near the Everwin there all the way till the Taman Tunku Servay, look the left hand side, you will notice the TM poles with Yellow/Black Stripe cable, some of poles even have Unifi Grey Box installed. rclxm9.gif
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Oh, then I know already.
If I'm not wrong, there is nearby network tower.

I can predict that they use that network tower pull in to the residential tunku area.

But damn shit, my one also no coverage or no port nearby luak bay (behind previous Da Kiong mosjaya there)
I just wondering why they don't want to pull in the there? Haizz... doh.gif
junclj
post Oct 14 2019, 04:57 PM

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QUOTE(altk1989 @ Oct 11 2019, 10:16 AM)
Taman Tunku Miri Area finally pulling Fiber Cable now  rclxms.gif  rclxms.gif  rclxms.gif
Saw it pulling from Soon Hap Garden till Servay, laying through sewer and Streamyx tiang, in fact already seen some tiang have the Unifi Little Grey Box already  drool.gif  drool.gif  drool.gif

Try to see if i can take some pic...

Been waiting for so long...... cry.gif

PS: Just noticed that i post in wrg section  sweat.gif

I wonder if Unifi reduce the Latency from Kuching Hub to Semenanjung by a lot? Copper User  sweat.gif  usually 50MS-110MS just to test Cyberjaya Server......
*
20ms is the lowest that you can get, usually i get nearly 30ms. This is the best ping already for unifi in Sabah and Sarawak here. So far has no issue for me, I did not play dota2, pubg that kind of multiplayer games. But I play Monster Hunter World: Iceborne in multiplayer recently. So far no issue for me, Unifi is rarely facing disconnecting. Line is smooth and fast, loading also fast. I did not find any delaying issue too during gaming.

This post has been edited by junclj: Oct 14 2019, 05:05 PM
altk1989
post Oct 15 2019, 10:25 AM

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QUOTE(junclj @ Oct 14 2019, 04:57 PM)
20ms is the lowest that you can get, usually i get nearly 30ms. This is the best ping already for unifi in Sabah and Sarawak here. So far has no issue for me, I did not play dota2, pubg that kind of multiplayer games. But I play Monster Hunter World: Iceborne in multiplayer recently. So far no issue for me, Unifi is rarely facing disconnecting. Line is smooth and fast, loading also fast. I did not find any delaying issue too during gaming.
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I see...pretty sad that 20ms-30ms will always be handicap for us east malaysia users...but then at least it get reduce some ms when upgraded to Unifi...




Anyway heres the pic for Taman Tunku Miri area......kinda weird why got grey box first when some cable are still left hanging... sweat.gif

user posted image user posted image user posted image
squall0833
post Oct 15 2019, 11:17 PM

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is it just me or the unifi become higher latency again

from 32ms to 38ms now 46ms

sarawak
AV_2018
post Oct 15 2019, 11:35 PM

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QUOTE(squall0833 @ Oct 15 2019, 11:17 PM)
is it just me or the unifi become higher latency again

from 32ms to 38ms now 46ms

sarawak
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Still 19ms here in Sarawak.
noctngu
post Oct 17 2019, 10:14 PM

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Anyone having problem watching youtube today?

And for the last few days reddit is really slow... especially the images and videos hosted by reddit itself. I mean ireddit and vreddit
Salamander
post Oct 19 2019, 06:49 PM

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QUOTE(noctngu @ Oct 17 2019, 10:14 PM)
Anyone having problem watching youtube today?

And for the last few days reddit is really slow... especially the images and videos hosted by reddit itself. I mean ireddit and vreddit
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I've been having problems lately since a month ago, but I opened a ticket about an hour ago and technician will come to check tomorrow, could be rats or my equipment, or something not on my end. I just want the drops etc to stop.
filage
post Oct 20 2019, 07:50 AM

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QUOTE(AV_2018 @ Sep 25 2019, 03:20 PM)
I mean latency between East Malaysian user and another East Malaysian user. I've tested latency TO ANOTHER user here and got <1ms. It means connecting from TM network to TM network within East Malaysia does not need to go through KL.
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What's the average Ping latency in East Malaysia? My friend from there told me he gets around 22ms on Unifi and 66ms on Streamyx, testing via TM speed test webpage.
Are the above numbers in the normal parameters?
AV_2018
post Oct 20 2019, 11:04 AM

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QUOTE(filage @ Oct 20 2019, 07:50 AM)
What's the average Ping latency in East Malaysia? My friend from there told me he gets around 22ms on Unifi and 66ms on Streamyx, testing via TM speed test webpage.
Are the above numbers in the normal parameters?
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For Unifi:

Latency between KG exchange to KL is 18ms - 20ms. This is the latency for TM speedtest and for connecting to TM/Cloudflare/Google DNS servers.

Latency between two TM users in same city 0-2ms. This is the latency for video calling or online gaming with friend in same city.

I don't have Streamyx anymore so can't test. But last time on Streamyx it was higher latency.

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