yeah that's what the customer service says.. most likely their undersea cable got problem.. I heard this same shit since my streamyx days

Just tested my friends unifi in Kian Kok area about 15minutes drive from KK. Able to access reddit. Strange. Is it happening based on port or areas or just Ip addresses?

not sure.. I also can't access reddit, but can access neteller and paypal website.. looks like routing problem to me

A lot of east M'sian users having the problem now. Check the main unifi thread.

East Malaysia have like what.....4 cables? With so many redundancy, TM let this kind of issue for several hours.

Probably one cable faulty and TM people doesn't know how to re-route the traffic.

My Asus router can't login to Asus DDNS and also can't visit http://speedtest.tm.com.my/

Both of my office and home Unifi also facing the same problems.
Also can't login to some website, such like mega.nz. I can visit mega.nz but stuck at loading screen when I login to my account.

This post has been edited by junclj: Jan 3 2019, 08:21 PM

Thx for the info bro

Maybe they still noob on this traffic routing and re-routing

You from where? I still can't do speedtest too at this moment

I can't access Reddit, EA servers, twitch, German based servers but am able to access speed test at my house. Trying Friends unifi on the other hand as mentioned few posts before able to access Reddit but YouTube is not fully accessible certain videos won't load will just display at connecting or the page loads but videos won't load and some video thumbnails won't load as well.

This post has been edited by jahurz93: Jan 3 2019, 08:23 PM

My office is Asia City, my home is Taman Bukit Saujana.
City area of KK, Sabah.
Both Unifi also having the same problem.

I see.. seems that this problem affected most East Malaysians at this moment

Didn't heard any similar issue from West Malaysians though

This morning okay but now like yesterday again.

Aduh. Spoil la this weekend

Wow making a report. Already asked me to bear with rm53.
I already warned they bout the rm53 charges.
If they going charged me for it. I will make mcmc report.



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Connection problem again, start from this afternoon
want to surf for item details in taobao but got connection problem

Wow they purged my account tm unifi.

just now try still down but now I try seem like can already. Slow but can load

try again now, netflix, reddit, speedtest all back to normal

Seems okay now. Sites that fail to load now can access and speedtest is back too.

Mine back to normal but the agent deleted my unifi account when isaid i dont want to pay rm53 for just asking estimated up time.

This post has been edited by RallyNight: Jan 4 2019, 05:08 PM


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Hi guys,
Received sms yesterday from tm saying my unifi has been turboed.
But speed tested yesterday and today, macam masih slow saja..
Should be from 50mbps to 500mbps.

Maybe need to change router?