QUOTE(BoomChaCha @ Jul 19 2013, 07:04 PM)
I have the same experience.
Every time when I do my banking transactions in OCBC regular counters, all tellers will
ask me why I don't walk in the premier room, this will put me in an embarrassing moment,
and I really do not like to have this kind of feeling at all..
My concern is that since helping premier customers is part of RMs' jobs, if RM are not willing
to help, this means OCBC and RM are not doing their jobs and they are not professional.
Unless if OCBC stated clearly RMs only help premier customers in investment plans, other banking
transactions will not be entertained.
In fact, out side counters are more helpful in providing update FD info rather than RM.
In overall, I do not see any practical benefits of being a premier customer.
I hear you. However I have come to a phase where I only mind how much returns per year is earned then to worry about status. In fact, in any banks i went, i purposeful told all concerned not to bother me with any plans unless they are willing to countersign what has been promised. Again, I wish to reiterate to forumers here not to be bothered with such plans as its practically a waste of moolah. However I am quite on good terms with personnel from a few banks which will come in handy when exchanging new notes for annual festivities.
Not all banks personnel are bad. I have nothing good to say about banks like Hong Leong, Maybank, OCBC, BR, HSBC, CIMB and the likes also. Its all upto individual performance.