i heard DELL ( Business Support Center ) is going to relocate from Bayan Lepas to Cyberjaya in a few years time.....

HUh ???

you quit because it was based in Penang ?

eh, you not apply to work in exxon meh ?

so dell offer more better or exxon ?

Dell is another really stingy company...

errr, let's just say i dont say anything inappropriately. Besides, i have tons of friends there, NONE like it at all. I dont simply shoot, I make comparison with major MNCs in Call Center industry.

And stop shaking your head, it wont hurt MNCs to pay more higher to us, but you would be at loss if they pay u less, but u do more work...


Pro's

If you work on a public holiday you get 3x pay ( you say as if other MNCs dont do that ? )
If you work hard and that is really hard, you will get a chance to be a L2 or even a team lead ( there's a thing call queue/waiting list....and in MNCs there's not just a few waiting, tons of them )
Continously send you for training to know new products ( which big MNC dont ? )
You'll learn alot i mean alot in here so in future if you do resign your market value will definitely be higher ( that depends on your speciality, dont simply just expect company to pick you just because you work in MNC b4 )

Con's

Dont' work there if you cant handle pressure ( people work is because of the training provided, experience and the pay, which company dont have pressure ? come on la )
Dell judges the Tech Support by sending out survey to customer's after they have closed the call, If customer's dont respond expect yourself to get heat from higher management
If you can succeed here, I could guarantee that you would survive in any shithole company that you'll join in future

If you are looking for a challenge then, this is the company for you
Honestly their requirement is having excellent communication skills, nevermind technical stuff, they are gonna train you on that anyway ( Which call center doesn't ? )
Does matter if you are a god in technical skills but if you cant speak proper English, dont expect them to hire you ( which MNC call center dont emphasized that ? )




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This post has been edited by shaquenator: May 26 2006, 03:33 AM

of course all i say want, they havent leave yet the highest OT is not dell, that i can tell you...

hi all,

want to ask something about dell, as a permanent staff in dell, are you guys allowed to apply to overseas position ? eg uk, us, europe and so on.... hope dell people can help to answer Thanks =)