TS any comment on the call line dropping problem? has anyone found a solution to fix it?

Hi there anyone know tat is possible the HG850a terminal will Hang?
cause my customer internet Hang.his device is Asus N56U Router (Unifi Support)with Firmware 318 and HG850a terminal~
i call Unifi care he say my Asus cause the Hang~but i ask my customer how the problem happen~they say tat HG850a Lan 1 light no blink But the light was Steady only and the asus N56u wan port no light and internet also no light~after 2 device on off .on will working..

Customer Is Fix IP 20MB RM899 Package

Just wanna find out problem~Thx All Big Big
(PS:Just 11 march 2013 updated the Asus N56U Firmware to 342 The latest Firmware)

This post has been edited by blu3skyr4in: Mar 13 2013, 01:16 AM

Don't think I'm able to do anything for the startup script... sorry about it...

Anyone else did the mod and experience this?

Need some help here. I'm stuck at registering the sip. Which password should I use? My phone number or account number? If I'm wrong please assist me. Thanks.

Note.. Settled. Account No.+Last 4 digits.(Phone No.)

This post has been edited by mikeymic: Mar 18 2013, 03:02 AM

The problem of 30s call drop after switch to HG850a VOIP still remain unresolved...

Thanks for your info.
But may i know is it work for Huawei HG655a Modem?

I just called back to my hometown in Ipoh (TM Fixed line) and spoke more than 1 minutes. No drop call... I don't remember having drop calls (Calling and receiving)..

Is it you guys are referring calling to different operator than TM??

This is for Maxis FTTH users who modded their setup to run voip direct from the 850a instead of the Thomson/Technicolor router. You are referring to a Unifi service? For TM Unifi, the default is voip from the 850a, so should be no problem of course...

This post has been edited by kkm: Mar 18 2013, 03:35 PM

oh ok...

Thanks.... Cause the guide also covers for both Maxis FTTH and also Unifi...

Anyone having problem with the connection? my internet is out after few days of using my ddwrt using this method.

Plugged back my Thomson and it says "Connector Not Reachable" i dont know why suddenly the internet is down.It was perfectly ok last 2 days.Anyone?

Unifi 850a user here, possible to save a untagged config file(without ur Unifi voip password) and share here?

This post has been edited by Boldnut: Mar 30 2013, 09:11 AM

Direct Internet dialing (PPPoE) from the HG850a

firstly go to basic > wan
then click new at the right upper side

tick enable
choose "INRERNET" from service list
VLAN ID put 500

then IPGETMODE to PPPoE
type in the unifi PPPoE login id & password ..
APPLY!



THEN,

head on to Basic > LAN
tick LAN 1,2,3 ( Layer 3 )
then click apply

U ARE GOOD TO GO
plug into any of the LAN 1,2,3 and internet pops out

[EDIT]
If it doesn't working, go to Advanced > Route
and tick the default route , and choose "2_R_VID_500" from the drop down menu
and click apply~
[/EDIT]

This post has been edited by chengsiong: Mar 30 2013, 11:49 AM

Hi, I believe u're using unifi right?
Could you (or anyone using unifi) please share/print screen the setting of advance > VoIP and advance > voice?
Maybe these settings can solve the VoIP drop call of maxis ftth.
Thanks in advance.

Here you go

Same .. the iptv need to be reconfigurated everytime I restarted the modem ..

[EDIT]

Maybe it can be done by typing "save" command..

[/EDIT]

This post has been edited by chengsiong: Mar 30 2013, 09:45 PM

For those who can't access through telnet or screwed up. Your last option is to use serial. However i will not be held responsible for any damages done. And please do note that you are voiding your warranty by doing so.

You need a serial port. I used this http://cytron.com.my/viewProduct.php?pcode...nverter%20V2011

Change voltage of UART to 3.3v.


Connect TXD on HG850a to UART RXD, RXD to TXD(UART) and GND to GND.
Open putty change to serial.
Change to the proper COM port. (Check it in the device manager )
Baud rate: 115200

If everything is successful, you will be able to read the "English" printed from the device and be able to type.
Wait until you see the word "Login:" then follow the original instruction

And once again, I will not be held responsible for any damages/bricked device/injuries or anything bad that happens.

This post has been edited by jian118: Mar 30 2013, 11:47 PM

jian118,
can you more details on it:

1. What cable do you use?
2. Does soldering require?
3. What connector you use to connect the PCB interface?

thanks

1 & 3.
Method 1:
Get single core wire and http://cytron.com.my/viewProduct.php?pcode...20Jumper%20Wire
Solder single core wire and plug into female header.
Unsolder after doing it.

Method 2:
Buy header http://cytron.com.my/viewProduct.php?pcode...)%201x40%20Ways and http://cytron.com.my/viewProduct.php?pcode...20Jumper%20Wire
and solder onto pcb


2. Solder required as no connector available on the PCB

Hello,

I've just installed my Unifi. Any body knows how to access and setup HG8240w so that I can use my own router. I was able to get in thru the website but it is totally different than HG850a.

thanks.