guys, i hope i in a right thread regarding my problem.
i hope you guys can help me or giving me some feedback.
i signed note 2 plan @ surfmore 50 on 31/1/2013.
once i signed i get 1.8gb on my data plan.
i received a msg from maxis on 7/2/2013 regarding about my data plan. it said my previous limit is 462.5mb, current usage is 174mb and balance is 288.5mb.
on 8/2/2013, i received again from maxis. it said my limit is 1321.3mb, current usage is 13.6mb and balance is 1307.7mb.
how they calculated my usage? i on my data less than 2hours everyday and no downloading. how come they minus so many mb?
and my area kamunting @ perak, it show EDGE only all the time and couldnt let me do browser/connect. but the problem is there is a maxis centre within my area, about 1km. i thought it should be no problem about the signal/connection since the centre is near?
so basically i need some feedback is how they calculate my usage and the connection problem. anyone can help me? i call 123 b4, they told me to wait till the bill come and call 123 back ask them to check my usage per day, i tried to ask them but they like not helping me at all.
I doubt anyone here have the qualification to give u a right answer to your question as it's Telco related and I don't recall anyone here work for MAXIS .
Phone wise , if you turn on your auto sync like Google account there's bound to be some usage even if u don't do any surfing or any other web related apps . For example , Google contact which sync on it's on if u update a contact .