Good to be reading all the experiences. Although I have to say that you guys are very active. Or is it that this is normal for a forum and that I am too slow???

. Anyway, just to share my 20k service with you guys. I made an appointment at the Kota Damansara since the Glenmarie SC is totally booked for at least 3 weeks. Btw, I did the service last two weeks. And I came with a few complaints and things to check after reading about a few worrying things here:
1. the wind noise at the driver side at 100km/h
2. the fuel cap wont open unless i give the cap a "slap"
3. battery check
4. tyre rotation
5. check the knocking sound in the morning
I sent the car on Thursday morning for them to check the whole thing. Got it back in the evening. They said they settled everything, but I got the car back still with all the problems except for the battery, they said its healthy. And worse, the cap wont open at all unless i use a card to pry open the cap. And during corner, I could hear some rattling sound, as if something is loose at the wheel. I was still not mad, yet. So we went back on Thursday and told them to recheck and left the car overnight so that they also can inspect the knocking sound. So, the engine knocking only sounded for a few minutes after starting and switching on the aircond. If I do not switch on the aircond, there wont be any knocking sound. So the SA said its normal. I chose to believe him

. And the rattling sound during corner was due to some loose nuts after they did the rotation, which they didnt bother to properly check. They tightened whatever they were supposed to and no more sound after than. So we took the car back on Friday evening and being oblivious, we forgot to check the fuel cap. Once we reached home, pressed the fuel cap button and it opened, but it wont close this time. Why? The bracket thingy disappeared inside!!! By then, my wife was already pissed off. We called and arrange to send the car on Saturday. My missus insisted on getting a replacement car which at first they said the repair should only take 10 minutes. But then, they couldnt confirm it will take 10 minutes and start giving excuse that they dont have any car to give and bla bla bla. My missus didnt give a chance and said if on Saturday we come, and it will take more than 10 minutes, they better give the car or else!!! So on Saturday, I went over to send my car and without saying anything, they handed me a car key to another 408na. It was the test drive car. Hahaha, I guess they got scared and didnt even bother to explain how long it will take. So did some errand and took the car back in the evening. So, until now, everything is fine.
Good thing that the SC was not packed with cars. Hardly any cars actually.
p/s I went to check the peugeot 208 and really loved it. The question is, will I be considered crazy to be getting another pug????
And I do apologize for rambling ... hehehe
Just to add. Ask SC not to wash your car when you include tyre rotation/alignment/balancing in the service. I did my 20K service last Saturday at Balakong SC and asked them to do alignment n tyre rotation. I marked the tyres before I send for service. When I collected my car, the tyre's position remain the same. I would have not notice if I opted to wash my car. When I called this morning, they admitted that they didn't do the tyre rotation but did the balancing and alignment. But I doubt it since the brake dust is untouched. Unless they can do it without touching the rims. Anyway, they offered me to redo it again on next Saturday..