u can call 100 and tell them they need to increase the dowload rate from the cabinet..

if he technician only set at ngam2 8192..for sure u wont get the speed that u supposed to get..
(1024 x 8) = 8192 kbps..
but he only set at 8191..
that is below par..
the technician should increase it..

hope this helps..

something has happed to me..
around 2pm i notice there is increment in the internet speed ( speed test shows 8.7mbps)
but not long after that tm staff call me and said my house not support for that kind of speed..

what the hell is wrong with that ?

just now i test the speed , i get 2.08 mbps..i call 100 and she said that in their system my house configuration is at 2 mbps..
what the hell..!
im so pissed off right now..
could someone explain my situation ?

thanks...

by the way, this is my router setting at the moment even they set at 2mbps...
FYI my previous connection is 4mbps

This post has been edited by bluetomsguy: Feb 15 2013, 04:12 PM


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now im waiting for technician to come over n hope its gonna solve the prob...

not today la...maybe tomorrow..the issue here is that they already give me the speed..
but they took it back and said to me my house is not supported...
what the heck...

yeah...or maybe they told me it is not supported because at that time im using torrent ?
maybe they test at cabinet got low speed ?

hum....si hows ur speed..is it stable ?

Just now, i get the info for 100 and she gave me the phone number of the technician that should come to my house today...
then..
i called the guy the guy said the the job order for my house has been cancelled..he also did know why because he is the one that should come to my house 1st and verify weather my house supported or not..
but it turns out that it has been cancelled even though he didn't come to my house...
that's weird he said..he said that the only solution is that i should re apply again at tm point on Monday

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from speed test i get 8.7mbps..
now im waiting tm point to open and re apply

guys....good news...
i think i just got my 8 mbps that i intended it to be..
here is my result:




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previously only the setting is 8Mbps...but i didnt get the speed..
maybe automatically fixed..

u can try by applying at TM point first..

I thinks its from unifi cabinet..its cabinet is labeled with 's'

im confuse rite now..my account has been downgraded to 4 Mbps again..they said my area is not supported ? what the hell...i ve been using it since 18 of February 2013 !

i already done that...i have already lodge a report quite a few times..and the problems keep on repeating

is it me or everyone feels the same way as i do...
tm has capped the speed for torrent ?

if IDM..still normal speed..but for torrent...hurmm

This post has been edited by bluetomsguy: Apr 5 2013, 03:19 AM