some problem can only be repaired at HQ

IXSUN SDN BHD provide very worst and slow services. Send in my phone at 20 July for screen replacement. Been told that I can get it done in 2 week times. When query why its take 2 week, been told that there are no screen spare part.I'm fine with 2 weeks.

After 2 weeks, I give them a call and been told that the screen spare part is no stock yet. When query when what is the ETA, been told that end of Aug.

Today I called to query, their answer is screen spare part no stock not yet reach Malaysia. When ask when is the ETA, been told need to wait until 15 Sept.

Just a screen replacement need to take 2 month. Very "good" service indeed IXSUN SDN BHD.

Come on IXSUN SDN BHD. Whole Malaysia screen spare part no stock for 2 month? Are you serious?

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