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 ( MNP ) CONVERT SWITCH TO CELCOM FIRST BASIC 38, PORT IN / NEW U MOBILE & CELCOM

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wadthehellz
post Jan 24 2013, 05:57 PM

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omgg i should done my mnp from you, last week i went to mall with my friend and we mnp to postpaid 28 together, and the agent told us the latest will be one week but my friend ported to u mobile on the 6th day but i waited 8 days dy still dint have any comfirmation message to port out from digi, everyday waiting for the message but still not yet receive sigh. can i ask is the mnp process really that slow or its the agent problem? TT
wadthehellz
post Jan 24 2013, 11:43 PM

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Junior Member
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Joined: Oct 2011


QUOTE(CnY Garage @ Jan 24 2013, 08:22 PM)
1st your fren successful meaning agent got no problem,
either you provide wrong detail, or DIGI hold it, or agent key in wrong information
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Ohh I see but my fren is port from hotlink prepaid blink.gif But what can I do if after a few days still does not port out from digi? Yesterday I already called the agent who serve me when I apply she said she handed the application form to her boss ady but don't know her boss holding or what doh.gif

This post has been edited by wadthehellz: Jan 24 2013, 11:44 PM
wadthehellz
post Jan 25 2013, 12:16 AM

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Junior Member
152 posts

Joined: Oct 2011


QUOTE(CnY Garage @ Jan 24 2013, 11:55 PM)
straight call 018 388 1318 regarding your submission. see got what problem,

if mnp , u may call 018 388 1388 then ask for MNP status, provide your number to mnp, and ic number
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Okay I will call if tomorrow still did not port out. Thank you mr lai rclxms.gif rclxms.gif
wadthehellz
post Jan 28 2013, 01:12 PM

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Junior Member
152 posts

Joined: Oct 2011


Hi mr lai, I went to the store I where they handle my mnp form and they say they have submitted the form but now i still dint cant use the u mobile simcard. Called to customer service and waited for 5 minute and no operator answer. Its almost 2 weeks and still never receive any confirmation about the porting, I have lost my patience can I just resubmit the MNP form via online? icon_question.gif icon_question.gif

 

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