#18/01/2013 Collection Date
From Jitra, Kedah went up to Honda Dealer in Penang to receive my brand new car, but unfortunately,

Problem found:
1. Correct colour? Whole car Pearl white turning into yellowish colour, especially the door handle..very obvious...
2. Smooth and clean surface? definately no. (refer to photo below)
3. Odometer reading <10km? No, it is 44km already.
4.Electric Folding Mirror? Working, but the signal lamp cover faded!!!
5. Steering control, the writing is faded...!!!!
6.Front Seats & Rear seats (clean and plastic covered)? Front seat with no plastic covered at all.. yet the fabric colour is different compared to rear seats, suspected the seat been used for long time already.
7. Arm Rest with broken piece of fabric!!!!
8. Some of the panel within engine compartment with sticker label already faded, seems had been washing for few times already.
9. Many parts within engine compartment becoming rusty, yellowish, thick dust covered within.
10. Whole Front grill got long thick water and dust marks, which is hardly to be removed by using polish.
11. There is disgusting finishing under the doorstep (left and right side) which is totally unbearable.
12. Four new tyres without 'torns', worst stil the tyre is made in 2nd week of 2012, AP released in Febuary, which mean Honda Malaysia is poorly trained their dealer in allocating the stock with 'first in first out basis.'
13. The new exhaust pipe is now rusted during collection.( suppose to be sparkling shine), suspected the car had been travel for quite some months already.
14. ABS unit within engine compartment is rusted...
15. Front and rear bonnet, spotted repainting marks and rusted part is still there, the dealer failed to hide their ugly side.
16. 'Hand roll curtain' located in rear bonnet, spotted defect mark on the curtain.
17. New car smell is no longer there, like buying a second hand car.

#UPDATE: 21/01/2013

Called Honda Malaysia...
Customer service named ZAM, not helpful instead ask us to collect the car first.
I know once i collect the car, everything is final.
Honda Malaysia nowadays... HOPELESS!

#UPDATE 23/01/2013

The Penang dealer called back, said the exhaust pipe has changed!!..
You are now welcome to collect the car...
How funny is it, so i declined the offer.

#UPDATE 25/01/2013

Personally went up Honda Malaysia from Kedah to Petaling Jaya..
Meet Adrian (Honda staff), no clear cut solutions provided, have to undergone series of investigations by Honda Malaysia. He said he will let me know before this coming friday. Hopefully he will mark his words!!!


#UPDATE 04/02/2013
Honda malaysia (Adrian ) admits the car is already on the road car aka used car (not brand new car)...at first he offers me change parts and 'maybe' some discount.. But then it is all depent on the dealer, thats mean it is all up the honda penang dealer... Of course i disagree, i said i dont mind travel to kl just only to meet you peronally, and i will travel one more time to penang to lodge a complaint with bn or pkr and also the media.. I added, people out there may surprise honda malaysia sell new car but give used car lor..?At the end, i give him two options, first, refund me whatever i had paid, or second, replace me a brand new car.. Then he said he will call the penang dealer up and make out for me...:-D

#UPDATE 08/02/2013
Adrian (HM) said the penang 'v' dealer trying to unregister the car, then they will refund me everything... Good things, i can get rid of this car. Downside, i got no new car to use... Continue to use back my old waja...Piece of Mind rather than getting this 'Proton Insight'.

#UPDATE 18/02/2013
Fed up la.. It is always me chase Honda Malaysia for update instead of he automatically updates me thru phone call...Anyway, at last Honda Malaysia promises me a new replacement car... Hohoho~

#UPDATE 21/02/2013
Call up the dealer, coz the dealer never call me up even the case aleady almost 2 months...
really suck la this Penang Honda Dealer....
I ask them when is the car be ready, guess what? They said no such things new replacement car.. Then i call back adrian (HM) , unfortunately he is away, ill call him back tomorrow morning..this case drag me for almost 2 months liao...HONDA POWER OF DREAM? I DOUBT IT.

#UPDATE 22/02/2013
Indeed Honda Malaysia is giving me another new replacement car, but the AP releases in March, (meaning the car had been serving under the hot sun for almost ONE year. Not to forgotten, the AP for previous 1st Insight is in February. That's one of reason why the bad condition came on. WHY other ppl can get REALLY year end car, but im getting shitty car.

He, Adrian (HM) gives me three options:
1st being fully refund,
2nd wait for 2013 car but with no discount, and
lastly 3rd accept this car.

Also, i ask him what else other than replacement, Honda Malaysia going to give me?
He said NONE at all, even i told him the hassle i gone thru such as value depreciate, insurance started off, time and etc...
He said Honda Malaysia never do that, and i will not get it..











Continue post 6

This post has been edited by keeting89: Jul 23 2013, 01:04 AM

Seager

and btw....buy protong u will 100% get new 1

honda city?

change to another one lo

they give u kelantan after banjir car

It is HONDA INSIGHT made in JAPAN....
CBU unit, not a cheap CKD unit made in Alor Gajah Melaka Malaysia...

Deeply dissappointed










This post has been edited by keeting89: Jan 19 2013, 03:52 PM

this tered is a shortlive tered.. honda fanboy may butthurt

did you accepted it? dont accept it, asked for a new unit.
at least proton dont do shits like this, just saying

dahla...tu test drive unit mia... my meevi also get the car at 42km....

44 km u say used car. lol

wow! so fussy
inspect car like inspect wife...

do u inspect every inch of ur wife too when u want marry her?

This post has been edited by w3er: Jan 19 2013, 02:42 PM

tsunami car

my new car last 2 week also clock 44km on odo, except other problems. u may meet their manager and complain.

sounds like test drive unit

so....how is the sales person react?

at the end i assume u dint sign the collection of car forms....they gonna change a whole new unit for u?

Honda_Malaysia

email those photo to HQ Honda Malaysia and cc to Honda Japan

*Now, money gone!!!!!!!! car also gone!!!!!!!!

lol kesian ts... all his life work are now gone... ALL GONE!! GONE !!! I YOU!!!!

belilah proton

wait till u see the exhaust pipe then u know la..

why you accept then?

keeting89 still waiting for photo

one year old test drive unit.

ts why no buy face lifted insight?

salesman so thick face, dare to deliver this kind of car?

i see some honda fanbois in the thread already

yup....even bentley also dont do this kind of shiat

HONDA INSIGHT made in JAPAN <---- not recond refurbished car ka. Even alphard pun same.

ni mesti foreveralone..

agreed

imagine if this is proton

of course i dont sign off the collection.....
now im lost too...

u dint sign....and you are lost now??

what u mean by you are lost now? u dint even collect the car wad

don't lost , complaint until max ,
to honda malaysia .

but don't collect the car .

10 pages in 3 minutes perhaps?

for me....i will surely inspect during dating and test drive first before marry

coz later i sked i get 2nd hand drived unit

ts have provide 14 reason why he think he got secondhand car. ..did your monitor only 1 inch because you could only readjust one reason..

typical lah malaysian like tha,t fanboys

u dah tau japan kena sunami. dint think of the car kena sunami? but this is personal exxperiance about recond 1st hand. I have a friend who works for a company selling recond 1st hand car. Lets say got 2 buyer. wants the same model. So buyer A willing to pay RM1. Buyer B willing to pay RM2. So the 2 cars come liao. So whatever in the 2 cars got difference. If car for B buyer is not in fullspec, they just ttukar2 from car a to car b. Sometimes the pekerja also songlap. even change the player.

why so fussy and calculative? malaysia have hot weather and things have wear and tear. deal with it...

This post has been edited by supermoto: Jan 19 2013, 02:49 PM

dont sign the collection yet TS.
by signing the collection it also means that, by legal, you acknowledge all those problems that you identified/not identified yet. LOL!

its not 2nd c ar la stupid

maybe test drive car...
if 2nd car, is consider register already 1

u can never tok to those fat guy who ride motor

its their money, not yours.
its not RM10 or RM50, its thousands!
maybe you earn a lot, but dont make fun on people that choose their things carefully, and be satisfied about it.

cakap banyak pun TS belum upload photo .
TS get FAST !

TS is just being dramatic
if u don't like the car, then don't sign la, ask for new one
haiyaaa

so what did they say about it?

Seager masuk..

sbb TS masih lg xprovide

look a jakun has spoken. anda sangat jakun

reading what ts typed already rustled my jimmies
upload photos fast!

and make sure you saman

y go till penang ? alor star gt Lee Motor wat

hahaha, cant rebut and resort to personal attack and making funs of nickname? Hahaha!!

try harder son..

i upload 4 by 4 .. got 40+..
hahaha

hes a fat chinese guy

since u have so many photos.....

bring the photos to honda main HQ and ask them....is this a new car??

Bigger company, no old stock ma..
mana tau

i waited for so long , the imageshack said no files uploaded...

Lee Motor service gooding

all terkejut because ex-proton owner. They thought other brand don't have problems.

protong more good apa ini honda didnt jaga customer .

Honda Malaysia is a crony big company. I'm sure they give you Thailand flooded car won't give you a 2nd hand car as new.

MANA PIC PONDAN ?

apasal quit ?????

Ini mesti salah proton!

Oh wai..

another 10minutes....no pic

then this TS is a penipu scammer....deswai he say himself is a safe trader without a safe trader tag

44KM is too much..
when i grab my new car, the mile age only 17KM.. thats becos they need to drive it from factory to lory and to proton car dealer park.. less than 20KM is acceptable.

Only idiots see the Odo meter. The meter can be tamper.

maybe lah. Safe trader who dont know how to upload pics is a failure.

x da gambar... x da makna.

Ro2 now hhaha lol why u follow me like stalker ?

i think TS misspelled Proton to Honda, Only proton do shit like this.

complain to honda malaysia and salesman get fired. true story

imgur.com better, imaheshack can go die oledi.

basically you bought a 1year old stock lor..

ohkay.jpg

manada stalk la

more to come

I think it has been in the port for too long, thats why like that.

My mums new car was delivered with 88KM..

After arrive port drive to showroom then puspakom then do tinting then sa drive it to his home first, then deliver to my house

exhaust pipe tell everything bro..=)

lucky u check mang . badluck tho .

more photo to come

drillz sudah ada...bgus TS

From the 1st three photo . i already can't accept

bad luck leh....

thats honda for u.. they mistakenly park ur car at the nuclear factory there...

my mum buy 1000 km used BMW 5 Series but cantik cantik ...this one aiyor so bad luck

Pity u ts

lowyat.net got limit posting photos?
i couldnt posted all my photo eh!!

The fact that U didnot disclose the dealer name and the person U dealt with pls kolos and close this thread

BERANI KERANA BENAR

drive 1000km only become used model liao? got retuned izzit?

yep , every single post only limit to 8 photo .
so now u may post on here & put it on ur first page

i would definately posted the dealer detail here , but see how the dealer reply me first..
since now i havent gotten any call yet...


busy uploading photos la...

from your photos looks like it's been sitting too long in the yard... just get a good autodetailer to make it showroom shine..

kesian herojack dont know how to drive car and kena banned pulak. lol

wow. that sucks. I think this is one of those cars that they leave outside before being sold. you can see a lot of proton and perodua cars left outside like that.

ts. u go register new facebook.

u can put a miilion photo there.

post link here. done