I received sms yesterday midnight
so just wait the new sim got service ?

U r same plan same model with me ?

Before received the SIM card the plan edy starting ?

Restarted then finally got service d 😊

what the....that mean if purchase online,contract left 1-2 month will need to pay penalty RM500?

My bill is normal, no any penalty imposed....cos my contract will end in Dec 2014.
I have checked with the DiGi CS and has been told that if the contract is less than 2 months, the penalty will be waived!
So how long is your contract will be ended?

Yes! I have checked to my account info in OCS and there is no any outstanding balance or unbilled amount has been stated in my account!
And I didn't received any email from Digi regarding the penalty case...
I think you better call up to Digi CS to clarify it
BTW, mine contract is ending on 7 December 2014

Yes!! Indeed
The bill is show like this & I don't see any penalty is imposed [attachmentid=4217380]

why is that happened? u change plan from old contract plan?

I thought they say can ask for waive for penalty ? This price can get another smart phone le...bill shock

erm.. somehow in my humble opinion, no offence.. they involved penalty fee most probably because you switch from an on-going contract plan to another new contract plan, ie idigi88 to idigi78. actually they have stated clearly regarding this.

really my humble opinion, i guess, yes i guess, they would not waive for you the penalty fee even if u walk in since this has violating the contract terms.

i guess the point which you can use to complain, which i assume to be like that, maybe is the online ordering system did not alert you regarding your on-going contract plan during your process of purchase. they should alert you when they found you still bond to an existing contract plan.

no offence. correct me if i m wrong.

It's weird....our account info are almost the same. Why are you imposed the penalty charges???
[attachmentid=4218319]

Before I pre-ordered the Iphone 6 I have called to Digi CS. They confirmed me that no penalty will be charged on me as my contract will be expired less than 2 months. I think you should call to Digi CS to clarify about this case and ask them to waive for you.

It's weird....our account info are almost the same. Why are you imposed the penalty charges???
[attachmentid=4218319]

Before I pre-ordered the Iphone 6 I have called to Digi CS. They confirmed me that no penalty will be charged on me as my contract will be expired less than 2 months. I think you should call to Digi CS to clarify about this case and ask them to waive for you.