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 DiGi iPhone Discussion Thread | V6 , Discussion on DiGi rates & plans only.

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tzxsean
post Nov 6 2014, 02:24 PM

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QUOTE(jolinesoo @ Nov 6 2014, 02:23 PM)
call helpline to report , then maybe digi will do something like reactive ... hmm.gif
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anyway .. now need to think about the waiver of penalty thing ...

luckily i still got a spare iPhone 5 to use ... blush.gif
tzxsean
post Nov 6 2014, 02:37 PM

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QUOTE(jolinesoo @ Nov 6 2014, 02:29 PM)
why the edy charges u in bill?
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not yet ..but have to think of a solution 1st tongue.gif
tzxsean
post Nov 6 2014, 03:14 PM

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QUOTE(lazybump_nonsense @ Nov 6 2014, 03:11 PM)
hey guys, when digi deliver your phone... is it fully sealed?
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yes ... there is a tape on the box which says something like don't accept the product if it's not fully sealed
tzxsean
post Nov 6 2014, 03:26 PM

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QUOTE(lazybump_nonsense @ Nov 6 2014, 03:20 PM)
and the phone is not activated one?
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yes .. not activated
tzxsean
post Nov 6 2014, 03:58 PM

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QUOTE(willi_chs @ Nov 6 2014, 03:56 PM)
I just received an e-mail from DiGi.

It stated that:

"Dear Valued Customer,

Thank you for your business. We are happy to inform you that your shipment is on the way out to you.

Should you have any queries, please e-mail us at..."

A brink of hope is coming to me!
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I received this email hours after I got the phone laugh.gif
tzxsean
post Nov 6 2014, 06:53 PM

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My sim card still not working despite i'v called the CS for help
tzxsean
post Nov 7 2014, 01:34 AM

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called hotline for second time to activate my new sim card :S
tzxsean
post Nov 7 2014, 07:31 AM

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QUOTE(beanbeanchong @ Nov 7 2014, 03:05 AM)
Did they activate your new nano sim card?i just dun care to call Digi helpline as my prev sim card is nanosim. Been bad experience with them for the pre order of iPhone. Just lucky to get on launch date.
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still no service ... vmad.gif

anyone faced the same problem like me?
tzxsean
post Nov 7 2014, 07:54 AM

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QUOTE(comicat @ Nov 7 2014, 07:38 AM)
ok. Thanks for your info. I will call SC.
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keep us updated here .. thanks biggrin.gif
tzxsean
post Nov 7 2014, 08:10 AM

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QUOTE(comicat @ Nov 7 2014, 08:07 AM)
just called SC a few minutes ago.
the people who answer my call said the new SIM not link to my account yet. So I give her 16 digits on the SIM. She said the new SIM will be activated within 1-2 hours.
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I've been doing the same yesterday ..TWICE doh.gif
tzxsean
post Nov 7 2014, 10:45 AM

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QUOTE(wolfx @ Nov 7 2014, 10:32 AM)
Called CS. They said my new sim will be activated in about 4 hours.

Also asked them about the RM100 penalty for changing plan....he couldn't help me. Ask me to talk to their enterprise dept.
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I've been calling them since yesterday 2pm for activation

until now still no signal rclxub.gif
tzxsean
post Nov 7 2014, 10:56 AM

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QUOTE(wolfx @ Nov 7 2014, 10:48 AM)
I think for those desperate, should go Digi center and get it activated.

If mine not activated by lunch time i'm going digi center liow.
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any digi center will do? no need digi store right?

I damn lazy to take out my sim card from my i6 ...

still using my i5 to message and etc laugh.gif

and the air jacket casing is damn tight and hard to remove ...
tzxsean
post Nov 7 2014, 11:26 AM

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QUOTE(wolfx @ Nov 7 2014, 10:59 AM)
Wow you 5 to 6....tycoon. Mine is 4-6. Lol. 5 generation only change. XD

No need remove la....why u want to remove? Just bring your phone there ask them settle it. Make sure bring your sim serial number with you.

I think you need to bring to digi center. Those Digi express stores can't help you.
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It would be damn far away from my location

and the last time I went to ask about waiver of penalty

it costs me RM7 parking and 1 hour + waiting time
tzxsean
post Nov 7 2014, 02:20 PM

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Attached Image

DiGi Store Pulau Tikus
tzxsean
post Nov 7 2014, 02:28 PM

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Hey all I just went to Digi Store for activation of new sim card ... But the staff said that for iPhone 6 activation would need to wait 1-2 days
tzxsean
post Nov 7 2014, 05:33 PM

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QUOTE(hsyong @ Nov 7 2014, 05:08 PM)
Went to Switch just now. No Spigen cases yet. Looks like have to go naked for a while.

PS: 25 hours... SIM still not active.
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I bought my air jacket there RM129
tzxsean
post Nov 7 2014, 06:27 PM

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QUOTE(beanbeanchong @ Nov 7 2014, 06:23 PM)
This case very hard to remove after apply.
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I don't plan to remove it ... Unless something serious happens lol
tzxsean
post Nov 7 2014, 10:10 PM

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QUOTE(hsyong @ Nov 7 2014, 10:01 PM)
Anyone has their new SIM card activated?
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not yet .. hope u can pm me once u do ... vice versa for me ..

very inconvenient to carry 2 phones with you when going out doh.gif
tzxsean
post Nov 7 2014, 11:03 PM

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QUOTE(jolinesoo @ Nov 7 2014, 11:01 PM)
I'm the one use two fon lo 
Hahaha
But I'm newbie apple user a lot thing blurblur
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i also using 2 phones now ...damn funny

feel free to ask us biggrin.gif
tzxsean
post Nov 8 2014, 12:55 AM

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Just hope that by 2moro afternoon everything would be fine

I dun wan to bring 2 phones to conpany annual dinner

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