QUOTE(alvinfcj @ Jul 15 2013, 02:35 PM)
hi bro... anybody who booked their FoFo from the puchong branch?
i wanted to book the fofo real soon, but after reading this thread, there are some negative feedback for the puchong branch...
how is the puchong branch now? it is better? anybody booked it over there recently?
So, this is my story regarding Ford Puchong.i wanted to book the fofo real soon, but after reading this thread, there are some negative feedback for the puchong branch...
how is the puchong branch now? it is better? anybody booked it over there recently?
a lil bit long, but i think its worth sharing, especially to future focus owners!
March 2013
booked ford focus sports nonplus candy red with Persada Auto (puchong), the SA is a real sweet talker. promise me i can get the car within a month. im cool with it since im going outstation for 3 weeks anyway. actually at that point in time i got another SA in SDAC PJ, but decided to stick with Puchong branch as its closer to home. boy, was i mistaken.
the loan was approve within 4 days. purchased specific 3 digit no. plate.
April 2013 - June 2013
no car. the SA keep telling me lies and excuses. the car havent arrived la.. car has arrived but havent register la.. sime darby potong them la, red colour habis la.. car already arrived but no chasis number yet la (whaddahell is this???) car otw already la.. only +version came in la.. and the SA is very lazy, no whatsapp, never reply SMS, rarely call to update. have to call him few times to answer. at this point i was calling him twice a week for updates.
the SA keep telling me the que is very long for candy red. i dont really mind on the colour so i switch to white. to no avail.
July 2013
the bank call to inform that my loan is about to expired. i decided to cancel the booking. i was very frustrated at this point. was actually considering mazda3! (ya ya.. sucks right).
then luck have it, my friend working in BMW inform me that his contact (SA in Jalan ipoh) actually have one white sports nonplus focus. he said the customer change to titanium instead. the car already arrived at the showroom.
i quickly grab it and went back to see my SA in puchong to collect my No. plate slip, deposit, etc. here's where the fun start.
the SA actually bring me into the meeting room, together with his boss MLM-Style asking me not to switch dealer. they even go as far as condemning the color, saying that white color is very bad la, after few years tak cantik already, not metallic la etc, whattahell.. the boss said i already waited for 3 months ++, whats another two weeks etc.. i was quite piss off actually, i complain, how can you lead on customer like that week by week. no stock say no stock lah. then the boss said he just take up this office, he said Persada Auto got another two branch and things are very hectic. he even offer me additional discount up to 2k (car price reduced to 112k). he die die promise me the car key will be in my hand by 6 July 2013.
fool me twice, shame on me. 2k is alot of money, but not enough to earn back my trust. hehe.. got my car 3 days later from SDAC Jalan Ipoh.
my advise - go to reputable dealer like trio mantap, even better sime darby itself. SDAC PJ or Jalan ipoh. avoid FORD Puchong!!! dont suffer like me =(
Jul 16 2013, 07:19 AM

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