I have written to PROTON After Sales for clarification to their service centres concerning service intervals as per PROTON Service Manual.
Below is the message sent to PROTON After Sales and I am now waiting for their response.
Please clarify to all your service centres that the normal service intervals is not at every 5 k km or 3 months but every 10 k km or 6 months regardless whether semi syn or syn oil is used as long as the oil used is API Service Classification SL or above.
Also please inform your service advisors that the 5 k km or 3 months service interval is only for vehicles operating under severe service condition for example such as taxis or used for towing heavy loads.
Your service booklet explains and states all this clearly with no confusion yet your service advisors appear to have no knowledge of the service requirements.
Proof of communication ( copy of communication) to your service centres on the subject is greatly appreciated
This request is being monitored in Auto world forum for response.
Response Activity:
Message sent 19 Jan 2013.
source :
http://forum.autoworld.com.my/index.php?showtopic=105686&hl=