With directd, you better go there with complete knowledge about what you want i.e. do your own homework. Also, go armed with a copy of their pricing in facebook, lelong, mudah etc. If the sorhais at the counter say a diff price, terus show and insist they honor the prices as stated in those websites.

They're a wholesaler, not a retail outlet. The most you can do there is check quality of the phone before handing over your cash. Dun ask ask ask, try to start conversation talk about local politics all... they got no time for that. You can do that at the nearby kopitiam with those retirees sitting around, while you molest your new phone.