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 Maxis iPhone Discussion Thread | V4, Strictly for Rates/Plans Discussion ONLY

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trumpfnx
post Jan 20 2013, 12:27 AM

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Hi all, I just sign up the iPhone5 at Sunway Pyramid Maxis centre. BEWARE!! There DO NOT allow you to exchange the iPhone5 if you found your unit has defect. They only offer to send in for warranty and ask you to leave without your phone.

They asked you to sign the paper during making payment that you have received the unit in good conditions BUT don't allow you open and check the unit.

The Sunway centre is full of people, not recommended if you want to sign up and check the unit before leaving the place.
trumpfnx
post Jan 20 2013, 03:16 PM

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QUOTE(ftan @ Jan 20 2013, 09:53 AM)
This is bad. I would have chosen this maxis center if I opt to sign up a postpaid plan. Thanks for letting us know.

Your unit is ok?
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Just a little black unit scuffgate problem. Have to accept the unit or else need to wait 2weeks for the warranty replacement.

I would say not recommend Sunway Pyramid Maxis Centre, as it is very crowed, staff are busy and some staffs are frustrated due too many customers.
Not a good experience at all.

Choose Maxis Centre unless you wish to purchase the unit with Easy Payment, otherwise, choose a less crowded Maxis Deal / Partner shop is better.

Even for Maxis Centre, they are other branch at TTDI and E@Curve.

trumpfnx
post Jan 22 2013, 03:01 PM

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QUOTE(Double_Ace @ Jan 20 2013, 07:39 PM)
In 2 weeks will you get a brand new set or refurbish?
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They say it will be a the same set or replacement another new set, but I seriously doubt it is new set. Since Apple could use refurbished set to warranty replacement. Sealed doesn't mean new.

However since iPhone 5 is still new in the market, I guess refurbished set is not that "used" afterall.

This post has been edited by trumpfnx: Jan 22 2013, 03:02 PM
trumpfnx
post Jan 22 2013, 03:06 PM

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QUOTE(basSist @ Jan 21 2013, 10:39 PM)
just called to them and CS will waive for me on next bill..

because i asked her ' why i sign up ivalue simple should be having unlimited data and if over the 1GB should throttle the speed (and they did throttle my speed), why still charged RM6.39?"

she nothing to say and agreed to waive for me.  blush.gif
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So far anyone else of got Bill Shock from Maxis ?
For all iValue plans, there should be throttling to 32Kbps and there is no extra charge. But we all know Maxis, they like to extra charge. And their stand alone Mobile Broadband plans have extra charges policy once quota is finished.

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