QUOTE(kokakopi @ Mar 2 2013, 03:34 AM)
hi guys, another bad experience with maxis here.
yesterday i bought ip5 at MEPS Cyberjaya. during the unboxing of the package, the staff notice that there is a very obvious line on top of the screen. length around 2cm. its very big line and so obvious.
then, the staff told me that this set need to be send for warranty. wtf! im not even touch the phone yet, and they ask to to send for warranty!
i did argue about it and insist for the new set. but, staff said no.,, now, i spend 2k for nothing already and need to wait 14days to get my new ip5!
is that any black and white saying i can get on the spot replacement? if yes, can someone provide me link or watever it is for my reference?
Call to Apple and log a report with Apple too, then update Maxis said already log report with Apple.yesterday i bought ip5 at MEPS Cyberjaya. during the unboxing of the package, the staff notice that there is a very obvious line on top of the screen. length around 2cm. its very big line and so obvious.
then, the staff told me that this set need to be send for warranty. wtf! im not even touch the phone yet, and they ask to to send for warranty!
i did argue about it and insist for the new set. but, staff said no.,, now, i spend 2k for nothing already and need to wait 14days to get my new ip5!
is that any black and white saying i can get on the spot replacement? if yes, can someone provide me link or watever it is for my reference?
Mar 4 2013, 03:42 PM

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